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Cafe Bustelo

Cafe Bustelo

www.cafebustelo.com
What is your customer experience with Cafe Bustelo?

Cafe Bustelo Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Cafe Bustelo has a 2.0 star rating from 2 reviews, with consumers mostly dissatisfied, yet 100% of users would likely recommend the brand.

Key Takeaways for Future Customers

  • Check recent Cafe Bustelo reviews before buying pods or beans.
  • Contact customer service directly; reviewers advise speaking to a live person.
  • Inspect espresso pods on first use and keep packaging for returns.

Negative Feedback / Risk Areas

  • Recurring customer complaints about nearly empty or watered down pods.
  • Difficulty reaching customer service to resolve refunds or exchanges.

Positive Feedback

Long-term customers report enjoying Cafe Bustelo espresso flavor when product functions as expected.

View full overview ›

Media from reviews

Cafe Bustelo - There was a rock in my coffee
Cafe Bustelo - Nearly empty pods on your expresso coffee!Cafe Bustelo - Nearly empty pods on your expresso coffee! - Image 2
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PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Bruce B Xrh
map-marker La Vergne, Tennessee

There was a rock in my coffee

Cafe Bustelo - There was a rock in my coffee

I love your coffee. There was a rock in your coffee, and I spent 2 hours cleaning out my machine.

It finally works, and I'd like to get a couple of bags for my 2 hours of work working on it.

You can give me a call at ***. ***, thank you.

Pros:
  • Love your coffee been drinking it for years i lost 2 hours of my time cleaning out my machine
Cons:
  • Better check for rocks
View full review
Haile Mcc

Do you sell Burrell coffee beans

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I wanted to purchase Bustello Coffee beans for a friends birthday. I never did get to speak to your customer service representative.

User's recommendation: Talk to a live person to answer questions.

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Jane K Vke

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Nearly empty pods on your expresso coffee!

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AI Highlights
  • Some pods in a 24-pack produced watered-down coffee.
  • A loyal, long-time customer asks for courtesy to resolve this and stay a customer.
Cafe Bustelo - Nearly empty pods on your expresso coffee!
Cafe Bustelo - Nearly empty pods on your expresso coffee! - Image 2

My family and I have enjoyed all types of your expresso coffee since it was released! When I purchased the box of 24 pods to my dismay, most of the pods didnt produce coffee but a watered down version of your coffee.I am a very loyal, long term customer of your coffee!

I paid good money for your product. Please extend me the curtesy and your good will to make this right. I would like to continue to be a consumer so please do the right thing.

Please reply. Respectfully yours Jane Kaplan my address is 404 East 55th St apt 7G New York, New York 10022.

Loss:
$31

Preferred solution: Let the company propose a solution

User's recommendation: If your pods of Cafe Bustelo expresso make watered down coffee, please email and notify the company.-

View full review

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