Manufacturer: Cadillac Category: Cars Clear all filters (2 of 2 reviews match)
I purchased a Certified Pre-Owned 2015 Cadillac Escalade in March 2016. At the time of purchase, the SUV had 42,000 miles on it. It currently has 58,000, meaning I only put 16,000 miles on the vehicle. I took the truck to Barksdale to get serviced and was informed that the suspension has gone out on a truck that I have not owned a year. Barksdale refuse to repair this issue and I'm feeling like I was sold a lemon. I contacted General Motors and...
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I didn't like
  • Customer service or lack of it
  • Dishonesty
  • Poor customer service
recently my 2015 Cadillac begin to ride rough, I took it in to a dealer who treated me like I was an empty headed BLACK female. I stated to him that this was 5th escalade and i have never had problems with shocks. my truck is only a year old and shocks had to be replaced? I call Cadillac and was told that even if the truck was under warranty shock would not be covered???, as I explain that the truck was only a year old, I was told sorry. yea...
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