New Reviewer

No answer

No answer, I have tried several times to get in touch to no avail ! I wish someone would call me back to resolve the issue !

User's recommendation: Hard to talk to someone.

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ID
#2472478 Review #2472478 is a subjective opinion of poster.
Location
Montpelier, Vermont
Loss
$11
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Pepper Jack Cheese 2/25/21 D08260 totally covered in solid green mold

Cabot Creamery - Pepper Jack Cheese 2/25/21 D08260 totally covered in solid green mold
Cabot Creamery - Pepper Jack Cheese 2/25/21 D08260 totally covered in solid green mold
Update by user Jan 27, 2021

Cabot customer service contacted me within a couple hours of my voice mail. Apologetic and understanding, explaining as a probable package failure.

Sending replacement. Very satisfied with resolution.

Original review posted by user Jan 27, 2021
Use Cabot lactose free cheeses for several years...this is a first trying their pepper jack and green mold 30 days before expiration date. Called customer service, left message, and waiting for resolution
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ID
#2397041 Review #2397041 is a subjective opinion of poster.
Loss
$5
Preferred solution
Deliver product or service ordered
New Reviewer

Bad whip cream exp 7|12|20. Was pure liquid. Paid 4.99. 14oz.

Read review. I want my money back. I buy your WHIP cream all the time
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ID
#1871276 Review #1871276 is a subjective opinion of poster.
Loss
$5
Preferred solution
Full refund
New Reviewer

Cabot delayed delivery without notification

Placed online order 3/7/12 with shopcabot.com for blocks of cheese. Order confirmation stated order would be shipped 3/9/12. No communication or delivery by 3/12/12 so I phoned; rep said order had not been shipped because of high order volume but she didn't know why I hadn't been notified of delay. If a company is not prepared to fulfill lots of order when they have a sale then they shouldn't have a sale. DUH! That's the idea of a sale; to increase orders. This was my 1st order with Cabot Cheese and it was my LAST order. I will not even buy their products in the supermarket anymore. Merchants who have lousy, or non-existent, customer service don't deserve anyone's business.
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ID
#304200 Review #304200 is a subjective opinion of poster.
Location
Herndon, Virginia

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