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CAA National

CAA National

www.caa.ca
What is your customer experience with CAA National?

CAA National Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • CAA National has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Cheap service.
    Cons: Long service.

  • Recent recommendations regarding this business are as follows: "if you’re stuck, don’t pay the $75 bill, just go ahead and pay a normal tow truck company. That’ll contract you out of the mess.".

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Media from reviews

CAA National - HORRIBLE FIRST TIME EXPERIENCE
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HORRIBLE FIRST TIME EXPERIENCE

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CAA National - HORRIBLE FIRST TIME EXPERIENCE
Contains 1 confidential file for company representatives

i got stuck and paid $75 for same day roadside assistance and have been waiting 3 hours for this joke of a job theyre doing. i am requesting a full refund of the $75 i paid for delayed service of over 4 hours.

this has made me especially pissed off that the way that they answer the phone is like they have to respond like a robot, they cant give any information besides we are waiting for a tow truck to be assigned to you besides that we cannot do anything else, another option you have is you can leave the keys in the vehicle and let the tow truck bring it out for you (and I mean with the keys in the vehicle, while youre away from the vehicle, in the middle of the night as it is currently midnight, here, and extreme cold weather with no way to plug it in, and being unable to do a thing besides sit in the vehicle and freeze your *** off)

So for our pain and suffering and long wait time, as we have no one to pick us up, I dont trust our keys left in the vehicle, and nobody will steal it on us, we are especially pissed off for it, and want our money back for the same day help because we technically waited to tomorrow

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Loss:
$75
Pros:
  • Cheap service
Cons:
  • Long service

Preferred solution: Full refund

User's recommendation: if you’re stuck, don’t pay the $75 bill, just go ahead and pay a normal tow truck company. That’ll contract you out of the mess.

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