C28
C28 Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
C28 has 1.8 star rating based on 1 customer review. Consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Positive Feedback
Staff initially provided a return label and handled an exchange request courteously, showing some helpful service during returns.
Negative Feedback / Risk Areas
- Multiple C28 customer complaints cite unresponsive customer service and long delays reaching representatives.
- Returns and refunds are treated strictly with a 30-day limit and potential return shipping charges.
- Orders can arrive incomplete, leaving customers without items for months.
Key Takeaways for Future Customers
- Check C28 reviews and confirm return policy before purchasing.
- Document order numbers and correspondence to support refunds or returns.
- Contact customer service first to verify availability before placing orders.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
C28 has 1.8 star rating based on 1 customer review. Consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Positive Feedback
Staff initially provided a return label and handled an exchange request courteously, showing some helpful service during returns.
Negative Feedback / Risk Areas
- Multiple C28 customer complaints cite unresponsive customer service and long delays reaching representatives.
- Returns and refunds are treated strictly with a 30-day limit and potential return shipping charges.
- Orders can arrive incomplete, leaving customers without items for months.
Key Takeaways for Future Customers
- Check C28 reviews and confirm return policy before purchasing.
- Document order numbers and correspondence to support refunds or returns.
- Contact customer service first to verify availability before placing orders.
Turn one complaint into a collective action
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Verified Reviewer
No grace or compassion
- - Returned 3 of 5 shirts; return label provided, but told the return was past 30 days and refunds denied after the mother-in-law died.
I received 5 shirts from my husband for Christmas - 3 were too small so I called to return them and exchange (I had no order number or anything) - they were nice & sent me a return label - in the mean time, my mother in law passed away - I then returned the shirts and they called my saying it was past the 30 period & I had to pay to have them now shipped back to me and they would not return them. The lack of compassion from this Christ focused company is sad and I am truly disappointed.
- Lack of compassion
- Sizes are all over the place
- Horrible customer service
Preferred solution: Full refund
Dallas, Texas
C28 has no customer service
- - Ordered 4 items but did not receive one.
- - Phone support was busy; emails went unanswered for three months.
I ordered 4 items and did not receive one of them. When you try to call them by phone (more than 30 phone calls...I thought they really might really be busy) the automated system says that all representatives are busy and to send them an e-mail. So I wrote an e-mail, 1 week later no response, tried again, 1 week later no response. So after three months of not getting the product I ordered and not being able to get in touch with them I am writing this complaint. I have now learned to try to contact an unkown companies customer service before submitting an order.
When I tried to buy a T-Shirt for my wife, they took my money and then when I didn't receive a tracking number 4 days later, I called to see what was going on. The girl I talked to didn't seem to know anything and told me that the item was out of stock.
I asked how long till they got more, and she said that the warehouse doesn't tell them when an item is in or out of stock. Their website continues to list the same T-Shirt as "in-stock." Great way for a Christian company to act.
Screw people by not sending them the products they order. Must be great for missions.
We'll see if I get my refund.
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I (terrismez) sent a Facebook Message to the owner of NOTW letting him know what had happened and he read it but instead of replying, he blocked me. AND - I filed a Paypal claim on another order I had with them - they never responded and I won the case getting money back for that order.