C28
C28 Overview
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C28 has 1.8 star rating based on 1 customer review. Consumers are mostly dissatisfied.
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Verified Reviewer |
Victorville, California
No grace or compassion
I received 5 shirts from my husband for Christmas - 3 were too small so I called to return them and exchange (I had no order number or anything) - they were nice & sent me a return label - in the mean time, my mother in law passed away - I then returned the shirts and they called my saying it was past the 30 period & I had to pay to have them now shipped back to me and they would not return them. The lack of compassion from this Christ focused company is sad and I am truly disappointed.
- Sizes are all over the place
- Lack of compassion
- Horrible customer service
Preferred solution: Full refund
Orlando, Florida
C28 has no customer service
I ordered 4 items and did not receive one of them. When you try to call them by phone (more than 30 phone calls...I thought they really might really be busy) the automated system says that all representatives are busy and to send them an e-mail. So I wrote an e-mail, 1 week later no response, tried again, 1 week later no response. So after three months of not getting the product I ordered and not being able to get in touch with them I am writing this complaint. I have now learned to try to contact an unkown companies customer service before submitting an order.
When I tried to buy a T-Shirt for my wife, they took my money and then when I didn't receive a tracking number 4 days later, I called to see what was going on. The girl I talked to didn't seem to know anything and told me that the item was out of stock.
I asked how long till they got more, and she said that the warehouse doesn't tell them when an item is in or out of stock. Their website continues to list the same T-Shirt as "in-stock." Great way for a Christian company to act.
Screw people by not sending them the products they order. Must be great for missions.
We'll see if I get my refund.
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I (terrismez) sent a Facebook Message to the owner of NOTW letting him know what had happened and he read it but instead of replying, he blocked me. AND - I filed a Paypal claim on another order I had with them - they never responded and I won the case getting money back for that order.