C Michael Exteriors Reviews

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Taking way to long to Finnish up the Job Not happy with insulation around windows

1.5
should have backup plains and train all installers before getting on job sight . windows need to be centered before insulation

User's recommendation: shop around find someone else windows appear to be ok just not wroth $1,300 per installed ####################################################################################################################################################################.

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ID
#2576081 Review #2576081 is a subjective opinion of poster.
Location
De Witt, New York
Preferred solution
Price reduction
New Reviewer

Siding/windows/gutters

4.4
Great job on the siding and windows Awful job on the gutters, called twice and still no response
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#2001472 Review #2001472 is a subjective opinion of poster.
Location
Baldwinsville, New York
Preferred solution
Let the company propose a solution

The worst experience I've had with any contractor.

Last spring I hired C. Michael exteriors to replace 3 windows in my home. Two are alright so far; but one has a bad seal and all the condensation between the glass makes it impossible to see out of it. I have called repeatedly and was told my complaint would receive the immediate attention of someone named Scott. After 5 calls I did receive a call from Scott saying he was doing a job on my street and would stop afterwards. He didn't. That was almost two weeks ago and further calls have gotten me nowhere. The bad reviews you've read here are well deserved. Do not do business with them. I am now resigned to the fact that to get satisfaction will require legal action. I had planned to hire them to do more windows and a bathroom remodel but those plans are now on hold while I search for a reputable company to do the work.
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ID
#1450834 Review #1450834 is a subjective opinion of poster.
Location
Syracuse, New York
Service
C Michael Exteriors Window Replacement
Reason of review
Poor customer service
New Reviewer

LOVE everything about them!

1.4
Update by user Aug 17, 2018

Wish I could delete this review but I cannot. I was asked by c.michael while working as their administrative assistant to try and "bury" bad reviews online.

It was only after more experience with this company that I realized they deserve the bad reviews they get. I really witnessed daily service calls be pushed to the bottom of the owners priorities bc of new sales calls or new deals being signed. They company is a sham. Please.

Just don't. Also - if you actually do fall for their crap- be sure and check the actual state their windows are energy star rated for.

Believe me. Do yourself the favor.

Original review posted by user Oct 11, 2016
They replaced 6 of my windows in June 2016. In July, a neighborhood child broke a window and they replaced it even though that type of circumstance, Alside doesn't cover under warranty. They replaced the window anyway, at no cost to me. I have had some condensation, but that's to be expected with brand new windows that seal your home up nice and tight. Humidity no longer has anywhere to leak out of - there for you see it on the windows when the temp changes. I have nothing bad to say about C. michael! I recommend them to EVERYONE i encounter who needs work done. They are wonderful to do business with!
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ID
#934700 Review #934700 is a subjective opinion of poster.
Location
Syracuse, New York
Service
C Michael Exteriors Window Replacement
Reason of review
all of the above. fantastic business!

Stay away from these windows!!!!!!!

C Michael Exteriors - Stay away from these windows!!!!!!!
C Michael Exteriors - Stay away from these windows!!!!!!!
C Michael Exteriors - Stay away from these windows!!!!!!!
C Michael Exteriors - Stay away from these windows!!!!!!!
C Michael Exteriors - Stay away from these windows!!!!!!!
C Michael Exteriors - Stay away from these windows!!!!!!!
Purchased these windows from C. Michael Exteriors Inc. in Syracuse. NY. They will not reply when you contact them.Windows are do not keep out the cold. CondensationIs terrible, at 29% humidity, Ice forms on insides of Windows.Water on natural wood will ruin it. We live in a log home have for over 20 yrs. Put in new Windows to replace the old ones that had lost theirseals. These windows are worse than the ones I replaced. The screens we received are miss matched some have light edges others have a dark edges Would never Recommend them to anyone. Nor would I recommend C. Michael Exteriors Inc.of Syracuse, NY
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1 comment
#1225325

i think your *** is about Alside here, not C. Michael Exteriors, Inc.

They have done nothing but great things for my family! And they have definitely followed up on their word and warranty. I had a child break my brand new window this last summer and they were quick to replace- and it wasnt even covered by Alside warranty- they came directly out of pocket to replace it! If you understood that when you get brand new windows, they will seal your home and not allow any moisture out or in, hence why you see condensation on your windows.

I also see that you posted this in FEBUARY which is the coldest month of the year! get a grip.

where is Pretoria Gauteng anyway? This has got to be joke.

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0 3
ID
#789910 Review #789910 is a subjective opinion of poster.
Location
Pretoria, Gauteng
Reason of review
Bad quality

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