C and L Ward
C and L Ward Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
C and L Ward has a 1.0 star rating from 1 customer review and consumers are mostly dissatisfied. Recent recommendation: Stay away from C&L Ward.
Key Takeaways for Future Customers
- C and L Ward reviews cite alleged poor workmanship after a roof install.
- Expect warranty disputes; the reviewer reports the company refused claimed lifetime warranty repairs.
- Reviewer reports missing contract items and slow follow up after promised fixes.
Negative Feedback / Risk Areas
- Customer complaints about refused warranty service and delayed responses.
- Alleged use of inexperienced installers and omitted installation steps that violated contract.
- Unclear scheduling for ordered parts and incomplete repairs.
Positive Feedback
No positive feedback appears in the single review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
C and L Ward has a 1.0 star rating from 1 customer review and consumers are mostly dissatisfied. Recent recommendation: Stay away from C&L Ward.
Key Takeaways for Future Customers
- C and L Ward reviews cite alleged poor workmanship after a roof install.
- Expect warranty disputes; the reviewer reports the company refused claimed lifetime warranty repairs.
- Reviewer reports missing contract items and slow follow up after promised fixes.
Negative Feedback / Risk Areas
- Customer complaints about refused warranty service and delayed responses.
- Alleged use of inexperienced installers and omitted installation steps that violated contract.
- Unclear scheduling for ordered parts and incomplete repairs.
Positive Feedback
No positive feedback appears in the single review.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Troy, Michigan
Poor workmanship and do not honor their warranty
- - Paid $11K+ for a roof; less than 2 years later ceilings and walls bubbled, signaling a leak.
- - They refused to fix, blaming interior moisture.
I paid over $11K to have a new roof installed. Less than 2 years after the new roof was put on, the inside of my ceiling and wall started bubbling up - a sign that a slow leak occurred (photos attached). I called C&L Ward to have this fixed as they heavily advertise a lifetime warranty on their work. They refused to fix it and said they thought the bubbling was caused by moisture from inside my house. Why wasn't this a problem in the first 9 years I lived in my house? Why did this problem happen only after C&L Ward installed my new roof?
They came out on 4/6/26 and said they would install a new chimney flashing just to try an please me - which it doesn't. They called on 4/9/26 to say the flashing has been ordered but don't know when it will arrive or when they can install it. It 5/4/26 and I haven't heard back.
C&L Ward, which they also created a C&L Ward Brothers name - a common tactic among scam artists - sent off-the-street day laborers to install my roof. They didn't know what they were doing and when the Roofing Installation Manager came out to do a quality check, he noticed that they didn't install any of the baffles, which he told me would have voided the Owens Corning warranty. They also did not install 8 sheets of plywood. Both of these were in my signed contract. C&L Ward fired the Roofing Installation Manager.
C&L stands for Crooks and Liars. Stay away from these ***
They have offices in Metro Detroit, MI and Chicagoland. They are heavily advertising currently.
- Poor workmanship
- Do not honor warranty
- Use unskilled labor
Preferred solution: Fix my damaged ceiling and wall at no charge to me.
User's recommendation: Stay away from C&L Ward
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