Bytemark
Bytemark Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.7 star rating based on 2 reviews; consumers are mostly neutral. Reported pros are reasonable pricing while cons center on payment hiccups and high perceived price level.
Key Takeaways for Future Customers
- Check recent Bytemark reviews before buying and confirm ticket delivery immediately after purchase.
- Expect possible billing or refunds delays and contact customer service promptly for double charges.
Negative Feedback / Risk Areas
- Repeated billing errors including double charges and missing tickets reflect common Bytemark customer complaints.
- Slow or unresolved customer service and payment/refunds handling are key risk areas.
Positive Feedback
Users note reasonable pricing and that Bytemark treats customer information seriously.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.7 star rating based on 2 reviews; consumers are mostly neutral. Reported pros are reasonable pricing while cons center on payment hiccups and high perceived price level.
Key Takeaways for Future Customers
- Check recent Bytemark reviews before buying and confirm ticket delivery immediately after purchase.
- Expect possible billing or refunds delays and contact customer service promptly for double charges.
Negative Feedback / Risk Areas
- Repeated billing errors including double charges and missing tickets reflect common Bytemark customer complaints.
- Slow or unresolved customer service and payment/refunds handling are key risk areas.
Positive Feedback
Users note reasonable pricing and that Bytemark treats customer information seriously.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Request for account information used with Capmetro app
- User submitted a data retention request for the capmetro app over a month ago to privacy@***.co.
- They are asking for the status of that request.
Hello, over a month ago I sent a request to start the process to learn what information is being retained for the account used with the capmetro app
I sent the request to privacy@***.co.
What is the status?
- Transit assistance
- Poor service
- Loss of personal information
- Clunky app
Preferred solution: My request for information processed
User's recommendation: ByteMark does treat your information seriously
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Spokane, Washington
Resolved: Charged TWICE and No Bus Tickets
- Charged twice ($48) for 3 2-zone passes via Bytemark; no tickets issued.
- Card shows two $24 charges with no tickets in the account.
Company fixed the issue and I have been provided with full refund. They looked at my evidence and decided to refund my purchase. It really helps when you document everything and show that you're not a greedy scammer..
As of yesterday (03/26/2022) I have been refunded for the loss of tickets.
I emailed Bytemark Inc. and they said they're looking into it. I have since found two receipts for the day of the purchases (DART075779*-*** and DART075779*-***).The next step is to talk to the Transit company rather than the app company.
I used my debit card to buy tickets from the DART pass mobile app by Bytemark Inc. (3 2-zone daily passes).
I got charged TWICE (a total of $48) because I tried to purchase twice, and it told me it didn't work. No bus tickets were given to my account.
I checked my card's account, and it showed two entries where I had been charged $24. Then I should have 6 of the 2-zone daily tickets?
Nope.
This is my only way to and from work on the week days and now... now I can't even have enough to go to an ATM and get cash to pay bus fare the old-fashioned way.
- Reasonably priced
- Payment hiccups
Preferred solution: Deliver product or service ordered
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