New Reviewer

Beware of Buytopia

I ordered 2 tea infusers from Buytopia.ca the first week of September, I finally get a package in November and it's the wrong items. I emailed Buytopia and they requested pictures of the wrong items, no problem. I sent them the pictures and they rudely game me 2 options 1. A Buytopia credit (like I want to shop with them again) 2. You can send the defective product to our logistics centre. We will have our technical team look at it, and once they confirm that it is defective, we can issue you a full refund. We will reimburse your shipping costs in Buytopia store credit. (are you kidding me? like I trust them at this point) I will keep submitting this to every review website I can find until I get my refund.
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ID
#565406 Review #565406 is a subjective opinion of poster.
Location
Brampton, Ontario
Cons
  • Their rude staff
  • Shipping time
  • Wrong items received
Reason of review
Not as described/ advertised
Loss
$19
Preferred solution
Full refund

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