Anonymous
map-marker Norfolk, Virginia

Unsatisfactory products and customer service.

I have written several times. I have emailed several times.

The product was sent from China the emails come from China and only respond maybe once a week with an offer to give 20% back and then 30%. The sandals that I ordered were absolutely horrendous and unwearable! You couldn't even walk in them. The ad that I ordered them from is totally bogus and misrepresented.

I have contacted the Better Business Bureau I have contacted pissed consumer. I have emailed Jennifer over in China about what happened and I get nowhere. I am out $64 and I want my money back! I ordered this product in good faith was not satisfied with it and was told to mail it back.

Package that it came in clearly had a label that said return address. That return address is in Jamaica New York. Jennifer via email said that they don't have the product they cannot refund the money and it went to the wrong address. I was not given the proper address until long after I mailed it back to the label marked return address!

I will never order anything from there again nor will I support that company or give it a good review ever!

The more people know how bogus this bull is the better off. That I know I do not stand alone on this.

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User's recommendation: Never and I mean I never order from this company!

1 comment
Guest

Totally a scam

Julia S Spe

Trashy product

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Bought shoes from BuyBuy.com. Took two months to receive.

Such poor quality of product that I threw them in the trash.

Sent them an email but never received an answer. Chalked up this experience as a bad choice purchase on the internet from a company which is totally a scam.

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Loss:
$38

Preferred solution: Full refund

User's recommendation: Don’t order from this company

Anonymous
map-marker Minneapolis, Minnesota

Waiting for 3 plus months for my order

I ordered shoes 3 months ago, havent received them. I understand the Covid complications, Im sure this is part of the issue.

According to the ridiculous tracking system they use, I know that my shoes are at a warehouse somewhere in the United States.

Super. After reading other reviews it would appear that I am not the only person who has had this experience.

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User's recommendation: I will never order from this company again.

Anna Aab

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Horrible customer service and products

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I ordered two pair of sandals back in March before the pandemic shut down. I received a confirmation of my good faith payment for the sandals, and was given a track number.

The ad that I ordered these sandals from indicated they were coming from the UK. But the track number said it was coming from China. I have ordered things from there before and have been dissatisfied with them. I sent an email to say cancel the order.

Email sent back to me said it was too late they were already in transit. This was not the first stop and I don't understand why they could not have retrieved it from the first stop it went to and canceled it from coming here. And another email I was told if I did not want them when they reached me, to return them. On the package that I received there was a return address posted at the top.

I took out one pair and sure enough they are very shabby. You cannot even walk in them the strap going across your foot will not allow you to bend your foot. I wrapped them back up, and sent them back to the label marked return address. They are refusing to give me a full refund because they say I sent it to the wrong address.

They provided me with the proper address but only after I had mailed them out and sent them an email with the tracking number. Several emails have going back and forth now and they are refusing to refund my money. Is not my problem nor my fault that the correct return address was not posted on the parcel I received.

I have made several attempts to contact pissed consumer and also not had any response. My next move would be to go to the Better Business Bureau and Report both of these businesse

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User's recommendation: Do not order anyting from buybuydays nor from ads that are running on Zynga if you are playing any games. It's virtually impossible to get your money back or get help with getting it back

Anna Aab

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Extremely dissatisfied !!

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I ordered two pair of sandals that I saw advertised, I forget it was on Facebook feed or during a game of Words With Friends advertisement. It took a little while for them to mail it out and send me a tracking number, however when they did I decided I did not want them any longer.

They were sending wrong size and it was coming from China. Something in the advertisement let me to believe they were coming from the UK. I sent out an email to stop the shipment and was told that it was too late that had already been mailed out. This was not the first destination it was the final destination there were other stops along the way and I'm sure they could have retrieved it but they chose not to.

So I was told that when I received the package if I still no longer wanted it to send it back. They did not include at that time a return address. So when I received the item there was a return address listed on the package and that is where I sent it. Immediately upon sending it through UPS, I emailed them with a tracking number and told them I wanted a full refund and also a refund for the charge of mailing it back, as they advertised free shipping.

After a few days I've received an email back from them saying that they would not be able to refund my money because it was going to the wrong address. It was after then that they provided for me the address said it should have gone to. I have had several emails back and forth and I am not satisfied with her responses. It is not my problem if they did not provide me with the proper return address on the package in the first place.

A clearly stated on the package the return address. The return address was in New York. They refuse to refund my money which is at this time somewhere around $65. I ordered two pair of sandals that I saw advertised, I forget it was on Facebook feed ordering a game of words with friends advertisement..

It took a little while for them to mail it out and send me a tracking number, however when they did I decided I did not want them any longer. They were sending wrong size and it was coming from China. Something in the advertisement let me to believe they were coming from the UK. I sent out an email to stop the shipment and was told that it was too late that had already been mailed out.

This was not the first destination it was the final destination there were other stops along the way and I'm sure they could retrieve it but they chose not to. So I was told that when I received the package if I still no longer wanted it to send it back. They did not include at that time I return address. So when I received the item there was a return address listed on the package and that is where I sent it.

Immediately up on sending it through UPS, I emailed them with a tracking number and told them I wanted a full refund and also a refund for the charge of mailing it back, as they advertise free shipping. After a few days have received an email back from them saying that they would not be able to refund my money because it was going to the wrong address. It was after then that they provided for me the address said it should have gone too. Have had several email back and forth and I am not satisfied with their responses.

It is not my problem if they did not provide me with the proper return address on the package in the first place. It clearly stated on the package the return address. The return address was in New York.

They refused to refund of my money which is at this time somewhere around $65. I definitely am a pissed consumer I would appreciate some feedback on this.

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User's recommendation: Do not order from this company. You will kiss your money good. Buybuydays

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