BuyBackTronics
BuyBackTronics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BuyBackTronics has a 1.0 star rating based on 2 customer reviews and consumers are mostly dissatisfied; the rating distribution is 100% unfavorable and recent recommendations say Check everything closer before signing your stuff! This summary reflects BuyBackTronics reviews and overall negative sentiment.
Positive Feedback
Reviewers value Location and note the company sometimes offers higher price levels, though perceptions of value vary.
Negative Feedback / Risk Areas
- Multiple reports of devices not returned or swapped and disputes over changed offers.
- Consumers allege misleading valuation practices and problems with refunds and cancellation policy.
- Frequent mentions of poor customer service and website issues in BuyBackTronics customer complaints.
Key Takeaways for Future Customers
- Inspect terms closely before selling and document device condition and communication.
- Expect potential disputes over final payment and be prepared to follow up on refunds.
- Consider alternatives if you prioritize reliable customer service and clear return policies.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BuyBackTronics has a 1.0 star rating based on 2 customer reviews and consumers are mostly dissatisfied; the rating distribution is 100% unfavorable and recent recommendations say Check everything closer before signing your stuff! This summary reflects BuyBackTronics reviews and overall negative sentiment.
Positive Feedback
Reviewers value Location and note the company sometimes offers higher price levels, though perceptions of value vary.
Negative Feedback / Risk Areas
- Multiple reports of devices not returned or swapped and disputes over changed offers.
- Consumers allege misleading valuation practices and problems with refunds and cancellation policy.
- Frequent mentions of poor customer service and website issues in BuyBackTronics customer complaints.
Key Takeaways for Future Customers
- Inspect terms closely before selling and document device condition and communication.
- Expect potential disputes over final payment and be prepared to follow up on refunds.
- Consider alternatives if you prioritize reliable customer service and clear return policies.
Media from reviews
Turn one complaint into a collective action
Thibodaux, Louisiana
That never sent my phone back! It's an I-phone 12pro max that I got locked out of. So I tried to sell it to them! A few days later that said they are sorry but they can't take it because it's locked!
- - Customer says the iPhone 12 Pro Max was not returned.
- - They tried to sell it; the buyer said it's locked and couldn't take it, and they want it back.
That never sent my phone back! It's an I-phone 12pro max that I got locked out of.
So I tried to sell it to them!
A few days later that said they are sorry but they can't take it because it's locked!well that never gave my phone back! I WANT IT BACK!
User's recommendation: Check everything closer before signing your stuff!
Leesburg, Georgia
Order status
I don't feel that the offer that's I received for my phones was "fair value, and I also feel that this was "false advertising " and a waste of my time
They owe me $88
- - Offer dropped from $587 to $499 after email.
- - They cited gray spots in an all-white photo; the phone was deemed flawless by two companies.
Avoid thisThrough an email, this company said they were going to give me $587. A week later, they changed the offer to $499.
They claim they were so called gray spots in a photo of an all white picture. They said the gray spots are not able to be seen in a regular photo, only in an all white photo. Who takes a picture of an all white photo? They just made that up so they could pay me less money.
10 days earlier, I went to two separate phone companies and they both said my phone was flawless. This is a total scam!
- Claiming incorrect devices sent to them
Preferred solution: 88.00
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStay Away!
- - They sent an iPhone 7 Plus but got a single spring/coilover.
- - BBB reviews show recurring issues; the reviewer suggests not using this company.
I sent them an iPhone 7 Plus they had agreed to purchase. They informed me a few days later (even sent pics) that they had received a single spring/coilover -- I don't know what that is.
After reviewing BBB Consumers reviews I found that this was a recurring theme at this business. My question back to them was: why would people agree to send you their device knowing that the device has to be inspected before payment is made and then switch things?
It makes no sense. And for it to happen to ease many people After my experience I suggest NOT using this company to sell your used devices to even if they offer a little more money.
- Claiming incorrect devices sent to them
Preferred solution: Deliver product or service ordered
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