Paul Connelley

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Verified Buyer
|

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Verified Reviewer

Refund

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Buya - Refund
Buya - Refund - Image 2
Buya - Refund - Image 3

I feel a lot better now that I understand what's going on and how long it will take for a refund. Thank you for letting me know.

Buya.com is a great service.

It sells stuff at a good price, and the customer service is from a different service that owns Buya.com. I'm very sorry for the misunderstanding; it's just a complicated platform to get used to.

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Loss:
$67
Pros:
  • Well its cheap and affordable and good customer service
Cons:
  • Its complicated to understand unlike other websites

Preferred solution: Full refund

User's recommendation: Make sure before you buy something to have the billing address and shipping address the same

Justin S Zlz

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Verified Reviewer

Defective ps4 Order Number: 99762-7****-77

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Order Number: 99762-7****-77 is defective. seller said the item turns on just doesnt show a picture, when i got the item and plugged it in it wont do anything at all.

ive contacted the seller and they said i could return it but have to initaite a return thru buya.

ive tried to find where to initiate a return on the buya website for the item but i cant find it. the seller wont explain to me where to go on buya to initaite the return either.

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Loss:
$75
Cons:
  • You get scammed out of money

Preferred solution: Full refund

Rodger B Fdo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It says my billing address doesn't match

I would like to get handled as soon as possible, before the item I'm trying to buy gets sold out and I can't get it.

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Preferred solution: I would like to be able to talk to a representative in real time, especially to correct issues that are time sensitive!

Jasmine T Ryu

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Verified Buyer
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Verified Reviewer

Refund

Buya - Refund

i had did to many transactions on this item and I went to the pawn shop and they said that couldn't do a refund because they didn't have the their company direct number at that time and it's still saying pending on my account. can you please help me as soon you can thank you so much.

the amount is $39.76 cent

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Loss:
$40

Preferred solution: Full refund

Anonymous
map-marker Marietta, Georgia

Ps4 haven't received it yet

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Where is my ps4 I haven't received it yet. Why did yall take my money and not send me my ps4 I ordered

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Tommy S Zja

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Verified Reviewer

To return a Oreck vacuum purchased through one of ur sites

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Buya - To return a Oreck vacuum purchased through one of ur sites
Buya - To return a Oreck vacuum purchased through one of ur sites - Image 2

It has the wiring looks worse than really was expecting scared it may be a fire hazard would really appreciate if we could return for a full refund sorry and thanks

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Preferred solution: Full refund

User's recommendation: This company stands behind products they sale

Anonymous
map-marker San Antonio, Texas

Buya is untrustworthy, in my opinion I'm reporting to the proper authorities. hey took money from my debit card and I did not receive my product. I'm reporting to the proper authoris

Look I was purchasing an item and they collected the funds from my debit visa card but I see nowhere where they put the item down to b shipped to me I need answers

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User's recommendation: Don't trust Buya

Tommy S Zja

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Branchville, South Carolina

To return a Oreck vacuum purchased through one of ur sites

I havent received any information on returning this Oreck vacuum we knew it wasnt gonna be new but its worse than we expected want to return for a full refund but have no information on doing that yet

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User's recommendation: Descent company to buy from but always buyer beware

Justin S Dam

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My refund got refunded

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I got a roach infested ps4 from one of your sellers i decided to return it for a full refund which i did return it. The seller got refunded for the item instead of me and was wondering why.

View full review
Loss:
$140

Preferred solution: Full refund

User's recommendation: Don't buy from them

Auctions and Marketplaces Expert Talks

How to Save Money and Shop Wisely

How to Save Money and Shop Wisely

Jun 11, 2021

How to shop online wisely and save money? Trae Bodge, a smart shopping expert, shares tips on how to find the best rebates and deals, avoid shopping scams, and make informed purchases that are worth your money.

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Trae Bodge
Trae Bodge

Trae Bodge is a shopping expert with 10 years of experience. True runs a platfrom called Truetrae.com where she shares money-saving tips with consumers.

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