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1.7 Based on 48 reviews
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    • Price 3
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    • Poor customer service 6
    • False advertising 4
    • Lack of customer service 4
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Like so many others, after being guaranteed a TV in a Samsung box, we got a questionable set in genetic packaging. It went back in the truck. we were prepared for a long fight for any reimbursement Pleasant surprise. even before set was rec'd by them, charge was taken off our credit card

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Buy Squad - TV IS NOT NEW
1 of 3

I purchased the Samsung UN55KS8000 55-Inch 4K Ultra HD Smart LED TV. From start to finish it took almost a month before I received my TV. There was no way to track my order on line which caused me great concern and it was then that I noticed how many people have had a problem with this company. The TV was advertised as New with free shipping and no tax. What they didn’t tell you is what the additional insurance rate would be until it was applied... Read more

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  • From mobile
  • Dec 17, 2016
  • by anonymous
  • #975043

No online confirmation... Claimed tv was new in Samsung box, however arrived in "Factory direct online sales" box. Model number doesn't match tv I bought, and when you call service you're on hold for 30 mins+. Sometimes they eventually answer, but if you leave voicemails they'll go unreturned. Pay the extra $100 and avoid this company... horrible experience start to finish.

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They lied to me sold me a used tv but pawned it off as new. Not only that it broke after 2 months. The money i was going to spend on a new tv I will now put towards a class-action lawsuit. Since they went out of there way to totally scam me and stick me with the bill. I will spend everyday I don't care what I have going on birthdays funerals. There won't be a day I don't stop until there lives are ruined!!!!!! and out of business!!!!!! The back... Read more

Was this review helpful? 3 0

I bought a Samsung TV that broke is less than 7 months. Samsung alerts me from the reference number its used TV but buy squad says otherwise. After a few weeks of back and forth I started to do some research. This guy mark who's real name is Albert Marcus is registered under a fake company AMSG Enterprise. BUY SQAUD IS SAID TO BE LOCATED IN OREGON ITS NOT!! ITS ACTUALLY A COMPNAY OF ABOUT 3 - 5 PEOPLE BASED OUT OF NY. DO NOT BUY A TV FROM THEM,... Read more

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Ordered a TV that they show in stock. Their E mail asks me to call them. They say Sorry item not really in stock but we can sell you this..this .. etc. There website suckers you to ordering hard to find items, then they tell you that the item you chose is not available and try to sell you with something that you did not order. Very poor practice. There customer sales representative dumps all responsibility onto the website managers. Will not be... Read more

Was this review helpful? 1 0

Ordered a 55" new TV from them with free shipping. Then after the order they added additional charge for required insurance. TV arrived but box looked like it had been opened before. Original staple holes next to new staples and blue tape over the seam where you would open the box. Got inside and pulled the TV out. The foam cover is usually draped over the tv from the factory. This one was taped all over like a wrapped Christmas gift. Got the TV... Read more

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Do not purchase anything from buysquad!!!! They're very unprofessional and not on point. I purchased a 70 inch flatscreen from them and paid for the express delivery which should've had the tv in my hands in 5 to 7 business days. Not the case as 2 weeks went buy and no tv. I called them and AM trucking which is the delivery company they use and it was a back and forth battle. Finally i called buysquad and told them to *** with it give me a... Read more

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I bought 11 TV's for a commercial space. Two weeks go by and I call to see where the TV's are. They said that they don't have the TV's I wanted to order. I explained that I bought these TV's on their website so if they don't have those TV's then why would they be on the website?? They "did some research" and were able to find the TV's but I'd have to pay over $900 for "shipping insurance"... If I didn't HAVE to have these TV's asap then I would... Read more

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  • From mobile
  • Oct 07, 2016
  • by anonymous
  • #932638

Ordered a TV from buysquad online. A month and a half go by and nobody knows where it is or when it will arrive. DO NOT do business with them

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