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Buxom

Buxom

www.buxomcosmetics.com
What is your customer experience with Buxom?

Buxom Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Buxom reviews show a 3.8 star rating from 1 review, 100% would likely recommend, consumers mostly neutral. Reviewers value customer service and turnaround time and note a low price level.

Key Takeaways for Future Customers

  • Customer service is responsive and handles refunds.
  • Low price point compared to alternatives.
  • Be prepared to follow up on missing items or order changes.

Negative Feedback / Risk Areas

  • Customer complaints about missing products and damaged items.
  • Requests to modify or combine orders can be problematic.
  • Concerns about refunds being completed as promised.

Positive Feedback

Support responded quickly, sent replacements, and communicated about refunds; overall willingness to recommend Buxom.

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Rayelle Tes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn't get product

Updated by user Jul 28, 2025

I emailed them several times and they said they would send a return label and never did. I was wanting glossy and I received matte.

Original review Jul 10, 2025

It shows that my lipstick was delivered with my eyeshadow palette, but it was not in the package I was looking forward to my lipstick more than the other

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Bryon Qfl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want to add to existing order

I have already made two orders and I wanna add something and I just really want to compile all three orders and one order. Is that possible?

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Patti P Iyt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund for returned products

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They contacted me immediately upon receiving my concern from Pissed Consumer. They are processing my refund.

If I dont get it as promised I will let you know. Thanks!

Preferred solution: Full refund

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Anonymous
map-marker Orlando, Florida

My chocolate lip liner doesn't work

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AI Highlights
  • - A representative is sending a new lip liner in the creamy chocolate powder line.
  • - The lip liner sent doesn't work; Phyllis Reed requests a call.

I spoke to a representative and they r sending out a new lip liner creamy chocolate powder line...thank u the one u sent out doesn't work can y have someone from the company to call me I want to know whats the problem with it...I've being waiting to use it and can't. Please give me a call at ur earliest convenience...Phyllis Reed

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