Skip to content
  • Login
Butterfinger

Butterfinger

www.butterfinger.com
What is your customer experience with Butterfinger?

Butterfinger Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Butterfinger has a 2.7 star rating from 4 reviews; consumers are mostly neutral and 100% would likely recommend.

Positive Feedback

Customers praise appearance and occasional new varieties like marshmallow coating, and reviewers value the Website and Discounts and Special Offers despite a high price level.

Negative Feedback / Risk Areas

  • Many Butterfinger customer complaints focus on awful or changed taste and dislike of the new recipe.
  • Reports of hard, stale bars and improperly sealed or damaged packaging.
  • Seasonal discontinuations frustrate fans wanting year-round availability.

Key Takeaways for Future Customers

  • Read Butterfinger reviews and check expiration dates before buying.
  • Use the brand website for discounts and contact customer service for refunds or damaged items.
  • Consider alternative products if you dislike the new recipe.
View full overview ›

Media from reviews

THE NEW BUTTERFINGER IS AWFUL
View all media ›

Tired of being ignored?

PC collective complaint

Start a collective complaint today and gather other consumers facing the same issue with a company. By collecting 20 signatures, you can raise awareness, and your complaint will be sent directly to the company.

Start Collective Complaint
Show reviews that mention
husband crumb mouth hammer taste buds candy bar flavor easter
Filter review
Sort by
Robert J Hex

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amazing Butterfinger with marshmallows coating

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The new marshmallow butterfinger is really good although it tastes more like white chocolate I think they should add a little more of the marshmallows to it. But its definitely good and should become a regular.

Have spoken with many that love it! Just wish more stores carried it I had checked over 20 stores that didnt have it!

View full review
Anonymous
map-marker Port Washington, Wisconsin

Damaged Bags of Butterfingers

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Our family purchases three bags of the jumbo butterfingers weekly. Two of the three bags were not sealed properly, wrappers not cut and open ended, sticky in goo inside the bag.

My husband threw out the bags.

However I successfully retrieved one and this is the lot number. L029KDA-MH Best by date September 11 2025

View full review
Brooke W Cys

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Munster, Indiana

ANGRY

The one thing I wait on all year because they have the audacity to only make at Easter, then they discontinue making, are the nest eggs. Please, please bring them back and not only at Easter.

How about Christmas, Valentine's Day, or any other holiday? We are definitely begging to bring them back year-round, PLEASE!!!

View full review

Preferred solution: I would Definitely be grateful if they would bring the nesteggs back and not only at Easter how about all year long. PLEASE!!!!! Like NOW?? The only kind of candy I LOVE!!! Now I can't get them!!!!

Aariana Ehw

So far I have opened 1 and my husband has opened one and they are so hard you could use a hammer to break threm up.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Make sure that there are always fresh Butterfingers. Nothing is better than to bite into a fresh Butterfinger and have it all break apart in your mouth. Your taste buds celebrate the exciting flavor that keeps popping up the entire time you eat your candy bar down to the last crumb.

View full review

User's recommendation: check the expiration date the one i just had a bad experience with exp date of March 17, 2025

Rayburn A

Poor quality of double packed butterfinger candy bars.

The last 4 times that I purchased double packed butterfinger candy bars over a period of 2 months I had to throw them away because they were hard as brick bats.BU

View full review

User's recommendation: Use caution when buying and do not purchase if the product is obviously old.

evelyn c Bbh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

THE NEW BUTTERFINGER IS AWFUL

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
THE NEW BUTTERFINGER IS AWFUL

I'm 70+ years old and have eaten more than my weight in Butterfingers ever since they first came out.BUT YOU RUINED A WONDERFULLY DIFFERENT CANDY BAR by making it taste just like any other peanut butter candy. Instead of being my favorite bar now I HATE THEM.

Why not create an original recipe to offer too.

Otherwise if I want choc. & PB, I'LL JUST BUY A REESE CUP!!!

View full review
Pros:
  • Great appearance
Cons:
  • Yuck
  • Awful taste

Preferred solution: Bars made from old recipe offered to buy!

User's recommendation: Buy Reese Cups!!!!!

Anonymous
map-marker Mesa, Arizona

New recipe is horribly disgusting

The new recipe is so disgusting! everyone Ive asked hates it and wont even buy them anymore, I dont know why they would change it so dramatically..

it tastes nothing like the original and now its nothing special, just bad tasting peanut butter with chocolate, I cant even comprehend whos buying these gross things.. Im done buying them unless they change it back.

View full review

Preferred solution: Let the company propose a solution

User's recommendation: Don’t buy these gross things

Lynn P Lce

Nestle added peanut butter to an already delicious candy bar.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The addition of peanut butter to the flavor of the original

butterfinger candy bar, in my estimation, has ruined the taste of my favorite snack. If they felt that adding peanut butter to this delicious bar was a wise choice, then they should have at least kept the original bar available to those of us who prefer the original or who cannot eat it due to the addition of peanuts. I wonder if they tested it out on it consumers before doing away with the original taste.

View full review
Anonymous
map-marker Waldorf, Maryland

You call the new recipe Butterfinger "improved"??

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Another greedy company looking to increase profits has ruined another once great American brand

View full review
Reason of review:
Bad quality
Elizabeth M Lfw

Butterfinger candy bars

Why why did u change the product???

It is disgusting and used to be my favorite candy bar!!!

Please share why u felt u had to change the product!!!

I wud like a refund please on the last box i will ever buy!!

View full review
Loss:
$24
Pros:
  • We sell great only
Reason of review:
Bad quality

Preferred solution: Full refund

Anonymous
map-marker Bonney Lake, Washington

New butterfinger recipe?

What the heck did you do to my favorite candy bar in the world!!!

my husband and I sat down, while camping, to enjoy our long awaited treat for the day.

The flavor changed some how, used to get that intense peanut butter flavor, with chewy, and at the same time crunchy middle that I used to enjoy. Also doesn't seem to be as sweet as it used to be.

Wish you hadn't changed the perfect blend. Cathy Nelson

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article