Multiple user login
Add up to 5 team members to manage your business subscription and respond to reviews in a timely manner.
Advanced monitoring dashboard
Bring monitoring and review management to the next level. Optimize your company profile, sort and edit your responses, track questions and comments from one place. Use interactive and descriptive metrics charts to get data for quick, high-level and visual analysis of your general performance progress.
Information about reviewers
Unlock the access to customers’ contact information (phone, email etc.). Resolve issues privately by locating and matching this data with the one in your database. The more background information and details you have the faster you can identify, analyze and resolve consumer issues*For paid subscription only
Real-time review alerts
Discuss Benefit of addressing issues faster. The faster Customer Service addresses the issue the higher likelihood that poster will not be going around and leaving bad reviews on other platforms.
Pinned official response
Add more credibility to your responses with a special “Verified Company Representative” badge. Your official response will be displayed at the top of all other comments for a particular review.
Unify your customer experience to see the whole picture and focus on each particular customer at the same time. Using our easy private messenger tool, you can assess the strength of your relationship with consumers and keep that record in one place.
Turn consumers into brand advocates
Start now with 14-day free trial. Pay $49.99 per month after trial.Try for free