Anonymous
map-marker Killeen, Texas

Poor customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Mid November, 2024 I had my second terrible experience with the Bushs Chicken in Gatesville, TX. First time they said they didnt have any chicken made and it would be 15-20 minutes.

The second time they were not busy at all. All the bins were full with f cooked chicken. It too approx 12 minutes to get waited on. Then I ordered but I wanted a different piece of chicken to be included in my order.

They said it would be 20 minutes. The cooked chicken is sitting right there.

They said if you change even if me piece of chicken you have to wait for them to cook the chicken even if all of their cooked chicken bins are full. Horrible policy and customer service.

View full review

User's recommendation: Do not go to Bush’s if you expect good customer service, prompt service or any common sense.

Amy S Avg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong order

Bushs Chicken - Wrong order

There was bugs in my food and it was the wrong order then I was told I don't get a credit y'all have no problem taking my money this is wrong and I'm going make formal complaint

View full review
Loss:
$76
Cons:
  • Horrible customer service

Preferred solution: Full refund

User's recommendation: Don't order from bushes chicken

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article