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Bushmaster Firearms

Bushmaster Firearms Reviews

www.bushmaster.com
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Bushmaster Firearms Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Bushmaster Firearms has a 2.6 star rating from 5 reviews; consumers are mostly neutral. Rating split about 60% unfavorable and 40% positive. Reviews note light, accurate rifles, but cite plastic parts and high price.

Key Takeaways for Future Customers

  • Consult Bushmaster Firearms reviews for reported customer complaints about service and reliability.
  • Ask about warranty and parts before purchase due to reported extractor, feeding, and chambering issues.
  • Look for discounts and special offers to offset the reported high price.

Negative Feedback / Risk Areas

  • Poor customer service: unanswered calls and emails and slow warranty responses.
  • Reliability issues: jamming, failure to chamber or fire, broken uppers and extractors.
  • Use of plastic parts and perceived high price.

Positive Feedback

Customers praise light weight and accuracy and value discounts when available.

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Show reviews that mention
bushmaster rifle rubber washer firearm problem flash problems money round rounds
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Paul T Yac

Would like date of manufacture of my XM15-E2S - serial no. L321866

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AI Highlights
  • - This is not a complaint Waiting for my date of manufacture for my serial number L321866.

This is not a complaint Waiting for my date of manufacture for my serial number L321866.

This is not a complaint Waiting for my date of manufacture for my serial number L321866.

This is not a complaint Waiting for my date of manufacture for my serial number L321866.

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Anonymous
map-marker Saint Paul, Virginia

Terrible customer service. No returned calls and three unanswered emails. I'm gladly moving on. I'll never purchase anything associated with Bushmaster again and sell what I currently own even if I lo

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These people have zero concern with phone calls or answering emails. Stay far away. If they can't communicate with me after repeated attempts on my part then good riddance.

User's recommendation: Go with another company

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mark r Zlp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Extractor

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Reassembly issue: washer separated from the spring.
  • - Cannot push the pin with the washer in place.
  • - Asks about warranty and a replacement extractor.

Sir: I purchased a new bushmaster ar 15 and i have had no problems...until now. when i attemped to reassemble the bolt carrier, that little rubber washer came sperated from the spring and now i cannot put the pin in unless i omit the rubber washer.

It simply will not allow me to push the pin back with the rubber washer in place. Perahps the spring is bad? Is there a lifetime waranty on this weapon? any chance you could send me out a new extractor?

its deer hunting season here in Wisconsin and Im stuck. Im a retired correctional sgt age 65. Thank you sir. 920 597 ****.

The weapon was purchased at Farm and Home Ace Hardware in Waupun Wis....920 324 **** and they told me to contact you i think thats poor on there part so here we go.

Happy turkey day. mark ramsey 415 w main st brandon wis 53919

User's recommendation: buy bushmaster

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Anonymous
map-marker Soldotna, Alaska

Bushmaster customer service

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I contacted bushmaster about a broken upper on bushmaster light. haven't heard back after ~6weeks. i would not recommend that particular platform

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keith h Qpl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need an upper for my AR-15

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Had the rifle in a vice to change out the flash suppressor and while doing so, the keeper on the upper snapped.

Pros:
  • Light and accurate
Cons:
  • Plastic

Preferred solution: I need to buy an upper

User's recommendation: Don’t crank hard on a plastic gun

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Jeff W Mvd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have been trying to contact them about a huge problem with a newly purchased rifle.

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AI Highlights
  • - Bought an AR-10 in .308 and it has problems.
  • - It won't fire more than one round or chamber rounds.
  • - The bolt won't function and there is no help.

Bought a AR10 in 308 a few weeks back and have had nothing but problems with the firearm. It will not fire more than 1 round.

It will not chamber rounds, the bolt will not function as it should. I spent my hard earned money on a product that should have no defects but i just have a hunk of iron that does not work properly, and i cant seem to get anyone to help.

Sincerely. Jeff

Loss:
$1500
Pros:
  • Price
Cons:
  • Dont back there products

Preferred solution: Let the company propose a solution

User's recommendation: Dont buy Bush Master

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Jeff W Mvd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trouble with 308

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Unable to contact warranty support for Bushmaster AR-10 .308.
  • - 3-4 weeks old kit won't chamber or fire; bolt won't stay back.

Yes im still upset. I cannot seem to contact anyone who can steer me in the right direction for a person to actually talk to about a warranty issue with this new Bush master AR 10 in 308.

It is a 3 or 4 week old kit i put together and it will not chamber rounds, it will not fire second round, and when firing 1 round the bolt will not stay back in the empty position.constant problems over and over. Im done with it.

I didnt spend my hard earned money on a rifle that should fire every time being it is brand new.sincerely. Jeff

User's recommendation: Dont buy Bush Master kits.

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Chyann Dvj

Inquiring about Fixed Upper Flat top

Contacted the company first

The reviewer tried to contact the company before posting this review.

I have an XM15 W2 and want to replace carry handle with flat top upper. Can I purchase just the parts to switch it out or do I have to buy a whole upper receiver?

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Laird Qbe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Repair

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Just wanting info on how the flash hider is attached to the xm15 e2s barrel

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Anonymous
map-marker Katy, Texas

Carbon 15 a bad quality gun

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AI Highlights
  • - Out of the box, the Carbon 15 jams and feeds poorly.
  • - Reviews suggest this is a common problem.
  • - There is no solution or recall issued by Bushmaster.

Basically bought my firearm carbon 15. Right out of the box jamming.

Feeding problem. After reviews and some research it seems to be a very common problem.

But no solution or any recall issued by the bushmaster. This will be my and my next generation last firearm from this company.

ajwaqif@***.com

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1 comment
Machele Imf

Bushmaster is a well-known company and makes some reasonably-priced firearms. The Carbon 15 is somewhat inexpensive and does have a feeding problem from what I also am hearing.

Not sure why, could be alot of things, including the ammo you are using, etc. I suggest you contact Bushmaster either by phone or on their website and see what they say. Also, do some research online and also on youtube under the search "Bushmaster carbon 15 feeding problem" or similar to see if anyone has posted a video of this problem.

Since it would be helpful to own a firearm that you can count on, I suggest you find a similar rifle made by a different manufacturer. Talk to your local gunsmith for recommendations.

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