Order status

Finally heard from them. I cancelled my order. Found that the product is not available until March 2022.
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ID
#2977086 Review #2977086 is a subjective opinion of poster.
Location
Ocala, Florida

Order status

AvHave made calls to them and they told me they had the product and would get with vendor and get shipped. Nothing. Vendor has said they have contacted them 4 times and no reply. There have been at least 4 tries since 9/20. Think we are being lied to.

User's recommendation: Avoid this company.

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ID
#2954241 Review #2954241 is a subjective opinion of poster.
Location
Ocala, Florida

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Terrible Customer Service

Bush Furniture - Terrible Customer Service
Original review updated by user Apr 29, 2021
10 days ago, I contacted Wayfair regarding a corner desk that I had purchased a year ago. It was past the window where I could get a partial credit on the desk so the associate suggested I contact the manufacturer of the desk and gave me the manufacturers name which was Busch Furniture. She also gave me a phone number and an extension at that phone number. I left 3 voicemails for Kelly Ramsey and wrote her an email. She never responded at all. Kelly Ramsey at Busch doesnt return phone calls at all.

User's recommendation: Stay away!!

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ID
#2526775 Review #2526775 is a subjective opinion of poster.
Pros
  • Nice furniture
Cons
  • Lousy customer service
  • Does not honor commitments
  • Does not return phone calls
Loss
$150
Preferred solution
Full refund

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