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Terrible Customer Service

Bush Furniture - Terrible Customer Service
Original review updated by user Apr 29, 2021
10 days ago, I contacted Wayfair regarding a corner desk that I had purchased a year ago. It was past the window where I could get a partial credit on the desk so the associate suggested I contact the manufacturer of the desk and gave me the manufacturers name which was Busch Furniture. She also gave me a phone number and an extension at that phone number. I left 3 voicemails for Kelly Ramsey and wrote her an email. She never responded at all. Kelly Ramsey at Busch doesnt return phone calls at all.

User's recommendation: Stay away!!

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ID
#2526775 Review #2526775 is a subjective opinion of poster.
Pros
  • Nice furniture
Cons
  • Lousy customer service
  • Does not return phone calls
  • Does not honor commitments
Loss
$150
Preferred solution
Full refund

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