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Verified Reviewer
| map-marker Denver, Colorado

Handbag entry

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Original review Jun 17, 2022
I am over 60 years old. I attended the game on Monday with a see-through old rams bag. I was not allowed to enter and told to return the bag to my car. It was extremely hot that night. As I was on my way toy car I saw a lady with a bigger bag than mine allowed to enter st a different gate. I followed behind her and entered no problem.
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Preferred solution: Let the company propose a solution

User's recommendation: Please don't have people returning to their car in the heat especially for a see through purse.

map-marker Florissant, Missouri

Bag size restrictions

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I am 67 years old. I attended a game on Monday. I carried a see through bag from the old Rams games. I was stopped from entering with bag and told it was too large and would have to be returned to my car. It was extremely hot that evening. I attempted to return to my car and happened to see someone entering a different gate with a much larger bag. They were allowed to enter. So I followed behind them and was allowed to enter.
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User's recommendation: When it is hot like that, please don't make senior citizens walk in the heat just to put a purse in the car. It was see through and nothing was in it to harm anyone.

pilar Eci
map-marker Saint Louis, Missouri

The employees were talking while i was making my order

I was at a baseball game, and we were hungry. I went with my sister to buy some snacks and the line was gigantic. When we got to the employees, they started talking about their personal lives, ignoring us. then the cash register broke, and when we were heading to our family, i tasted the pizza... WORST PIZZA EVER ! DO not go eat there. It was at Busch Stadium,st. Louis, MO, where me and my family went for vacation. The arch is pretty awesome but the pizza was terrible. I dont know what to write, biut i gotta get to 100 words... and done!
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The people that work at the stadiums, theme parks, distribution hubs and retail locations are not AB employees they're contractors or vendors. Your complaint should be against the staff at the stadium and not against the company Anheuser Busch.

I work for Anheuser and know we have an impeccable customer satisfaction rate, notice you're the one and only complaint?

There's a reason for that. :grin

reply icon Replying to comment of Guest-641817

I have a complaint. Your beer is watered down.

I've bought two different types of beers made by ab and both were watered down. One so much so that I might as well have just bought bottled water instead.

Since you work for the company and take such pride that you resort to being snotty and smart mouthed, even if the prior complaint was in error, you need to tell you employer to stop being greedy and give consumers what they are paying for. Then they need to invest in some classes to teach you and the rest who may be like you how to use proper customer service etiquette. As a business owner, I'd be appalled if one of my employees spoke to someone that way.

If this is what ab allows it's no wonder their products are going down. This is not the attitude of a person or company the makes something to be proud of.

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