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Burrard Laptops

Burrard Laptops Reviews

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What is your customer experience with Burrard Laptops?

Burrard Laptops Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied. Recent recommendation: DO NOT TRUST THIS SHOP. EXTREME LIABILITY.

Key Takeaways for Future Customers

  • Search Burrard Laptops reviews before visiting and consider alternative repair shop options.
  • Expect potential delays and insist on documented timelines for repairs.
  • Be cautious about refunds and clarify refund and warranty policies up front.

Negative Feedback / Risk Areas

  • Device held for extended periods and alleged privacy breach.
  • Reports of botched repairs, defective battery work, and broken back glass.
  • Refusal of refunds, aggressive behavior, and an official police file.

Positive Feedback

No positive feedback reported.

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Laura V Acg

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Verified Reviewer
| map-marker Vancouver, British Columbia

DO NOT TRUST THIS SHOP. EXTREME LIABILITY & UNPROFESSIONAL.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Phone held for three months and taken to the owner's private home.
  • - Returned work botched; defective battery; glass shattered; threats; police.

Burrard Laptops held my phone for three full months, during which the owner even brought my personal device to his private homea huge breach of privacy.

When I finally got it back, the work was completely botched: the battery was defective, and during a follow-up visit, he rushed the job and physically shattered the back glass of my iPhone.

When I demanded a refund for the physical damage, he refused unless I let him strip parts back out, and he escalated to aggressive verbal threats and intimidation. I had to call the police to his shop, and an official police file was opened. Protect your safety and your propertyavoid this business at all costs.

Loss:
$400

Preferred solution: The back of my screen that they cracked fixed and apology, a full refund and my phone fixed properly

User's recommendation: DO NOT TRUST THIS SHOP. EXTREME LIABILITY.

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