Poor customer service

I have a gift card but burpee will not honor it because theyve switched to a new system. This is ridiculous customer service .
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ID
#3389901 Review #3389901 is a subjective opinion of poster.
Location
Hartford, Connecticut

Lack of germination

The package says there are roughly 75 seeds and we were fortunate if we got 12 but actually germinated

User's recommendation: Probably a one-off.

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ID
#2849433 Review #2849433 is a subjective opinion of poster.
Location
Chilliwack, British Columbia

Disappointment

Burpee cannot keep up with customer demand. They are out of many items for fall already. No Brunswick heirloom German cabbage from burpee this year. I have to change my strategy before its too late to plant fall crops.

User's recommendation: Order in December every year. Get everything at one time. You can’t assume they will have the product down the road.

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ID
#2632763 Review #2632763 is a subjective opinion of poster.
Location
Elkton, Maryland
New Reviewer

NO Customer Service!

Burpee Seeds And Plants - NO Customer Service!
I wish I could give Burpee NO stars at all. I ordered a couple of packets of seeds on 5/15/21. I contacted them on 5/28 to try to find out why my order hadn't arrived. They never responded. So, it's now June 2nd, and I still have not heard from Burpee nor have the seeds arrived.

User's recommendation: Don't Use Burpee -- They are unresponsive!

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ID
#2584477 Review #2584477 is a subjective opinion of poster.
Loss
$11
Preferred solution
Deliver product or service ordered
New Reviewer

Plants are all slimy and all the leaves are droppes off always had nice plants before I wont even be able to plant them I will have to throw them away all nine of them.

sick dead slimy plants and no leaves on them
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ID
#1951959 Review #1951959 is a subjective opinion of poster.
Location
Sutherland, Nebraska
Loss
$53
Preferred solution
Deliver product or service ordered
New Reviewer

Tomato plant died

I bought on 6/3 3 tomato plants for $22.64 (web order 7ylfF6dK and order SO-458****). 2 plants are doing fine, 1 is dead. How can I get my money back for the dead one.? item #26011 tomato san marzano heirloom
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ID
#1574698 Review #1574698 is a subjective opinion of poster.
Location
Palmdale, California
Product
Burpee Seeds And Plants Tomato Plant
Reason of review
Bad quality

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