Burner
Burner Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Burner has 2.9 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Burner is usually 100% active in fixing any problems usually within 5 hours no more than 24hrs. This is just one time situation, in 3 years Ive been doing business with Burner this is the first real hiccup probably more my fault than Burnersdoing", "Do not waste your money and if you do and the app messes up on you do not expect a refund!", "Don't waste your time or money!".
Review authors value the most Privacy and Data Security and Website. Consumers are not pleased with Billing Practices. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Burner has 2.9 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Burner is usually 100% active in fixing any problems usually within 5 hours no more than 24hrs. This is just one time situation, in 3 years Ive been doing business with Burner this is the first real hiccup probably more my fault than Burnersdoing", "Do not waste your money and if you do and the app messes up on you do not expect a refund!", "Don't waste your time or money!".
Review authors value the most Privacy and Data Security and Website. Consumers are not pleased with Billing Practices. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Why does my newly subscribed account say it's not active
Pending
I tried to log in and this message pops up say account not active I just recently subscribed for another month
My email is:danielsjosh51201@***.com
Account number is:
+1(94*) ***-****
Mobile phone is: +1 (94*) ***-****
User's recommendation: Burner is usually 100% active in fixing any problems usually within 5 hours no more than 24hrs. This is just one time situation, in 3 years Ive been doing business with Burner this is the first real hiccup probably more my fault than Burnersdoing
Phoenix, Arizona
My account can’t login anymore I don’t know the reason why
Please I need it back my main number, I want to use it to get my clients there goods please help me out I dont want to loose my clients
Valley View, Ohio
App Constantly Messes Up!!!
I paid for a one month subscription two times now and both times the app quit working customer support sucks. I paid for this at 3 months ago as I bought the $9.99 for one month and three phone numbers at quit working after a week customer support said it was on there and as to why it wasn't working and it only took them two and a half weeks to get it fixed.
The company would not issue me a refund even though they said they would and I never received the refund. Today is November 30th 2024 I bought the app again on November 25th and the app is not working again as of November 30th. I lost every message and phone number I had stored on this app. I tried uninstalling and reinstalling the app and it still does not work!
I paid $9.99 for the one month three phone number plan and I am more than willing to bet that I will be screwed out of this money just like I was 3 months ago!! The app is good when it works but the two times I've paid for it only lasted maybe a week before it quit working! If you buy this app do not expect a refund even though they say they'll give you one!!
This company even fought with my bank about the refund because I used my debit card and they still refuse to give my refund even with my bank being involved!! All in all this app and customer service sucks!!
User's recommendation: Do not waste your money and if you do and the app messes up on you do not expect a refund!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Company Robbed Me
Paid for service, app quit working. Customer service sucks, can't get money back, app still not working. Company sucks, ***
- Customer service sucks
Preferred solution: Full refund
User's recommendation: Don't waste your time or money!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I can't access my account says to contact support burner .comCan't access account
I am not able to log in to my account, and I want to purchase a subscription. I try to input my email, and it says to contact support at burner.com. It won't let me proceed.
Preferred solution: Like to purchase plan and log into my account
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