Kristen S Swh

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/Product support

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Burga - /Product support
Burga - /Product support - Image 2

I received a case that broke when I put it on my phone. I did not force the case or do anything that would cause it to break.

I contacted Burga and they told me that it was not covered under their warranty. If I understand, this would be a case of manufacturing.

I have requested a shipping label for the defective product and they offered a 25% code? I bought 4 cases at over $100.

View full review
Loss:
$100
Pros:
  • Love their choices
Cons:
  • Horrible to deal with

Preferred solution: Full refund

User's recommendation: Beware, their customer service is HORRIBLE!

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