
Burell Built
Burell Built Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Burell Built has 2.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Excellent job, Honesty and integrity, Quality.
Cons: Service.Review authors value the most Customer service. Consumers are not pleased with Diversity of Products or Services and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Burell Built has 2.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Excellent job, Honesty and integrity, Quality.
Cons: Service.Review authors value the most Customer service. Consumers are not pleased with Diversity of Products or Services and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
The roof leaks more now than before with a 21 year old roof.
They do not back up their work. They destroy property to get pictures to protect themselves.
Nothing but excuses and lies instead of addressing the leaks. Just look at their resolution of problems "0". They low ball estimates and do the minimum work required. My soffits are in worse shape than with a 21 year old roof, but the owner and his so-called lead in Chattanooga push the shoddy workmanship off on the customer.
Their contract is worthless, they will not perform the stated work and there is no backing help from GAF. The customer is left to hire a real roofing contractor to correct the roofing problems.
They will sell you an upgrade of a warranty, but register the basic "free" warranty with "GAF" . A sorry excuse for a roofing company.
- Customer service and quality of workmanship
- Service
Preferred solution: fix the leaks and the destruction of property
Beware of Burell built
He touts his business as having passion and integrity. However, hires criminals, Either does not check his employees out or lies about them.
He put a criminal on my property around my family. No excuse for that. If I could find the guy's background online, surely the company could. The employee is currently in prison in Texas.
He also was charged for evading arrest in Hamilton county TN. Also charged with DUI.
Does not appear to have very much integrity.Woud not want this type of man around my wife and children. He needs to stop boasting all the passion and integrity
New Roof for Old House & Very Happy Client
PERFECT, FLAWLESS,FANTASTIC 6 Star JOB! Nathan & his hermanos knocked out a TOTAL tearoff, replacement of some decking & lay down a totally NEW roof with 50 year, beautiful architectural shingles, cleaned up & they did it all in 20 hrs.
These are the hardest working guys I have ever seen. I got worn out just watching 'em! They worked 14 hrs. the first day, in 90ÃÂú+ heat!
MOST IMPORTANTLY - Mr. Nathan was they *only* contractor I spoke to who mentioned the simple word "insurance" to me. I had never even thought about making a claim. I know nothing about insurance except how to pay the bill, but Nathan spoke their language; slopes, squares, shingles, underlayment, yadda, yadda.
He went to bat for me, he ADVOCATED, on my behalf, with the big, bad insurance company, and when the smoke had cleared, Nathan ended up getting 1/3 of the price of the job out of the insurance company. I COULD NOT believe it! He saved me THOUSANDS of dollars! I am so grateful, Nathan!
THAT made hiring BB a no brainer. Home Owner's insurance, it actually PAID OFF, for once it worked in my favor rather than just emptying my pockets! These guys ALL impressed me immensely, great crew, very friendly (if not so well versed in English) and they work harder than a rented mule. I have a 105 year old house.
With the help of Burell Built it now stands a good chance of making it another 105 years.
I can not recommend these guys too highly. I endorse their work & character without reservation or qualification.
Burell Built - Incomplete Work Review
I called the TN contractors board and was told this company received a warning letter in 2012 for Shoddy and incomplete work. I was unable to get any details from the board. It appears that they take advantage of the disabled or elderly.
Looks like a contractor who shows a blatant disregard for doing the work hired to do. This disregard might take the form of work done poorly or work outlined in the contract that never gets completed. He is only llicensed up to $25000 yet post pictures of massive garages and commercial jobs. Are they working over their monetary limit?
Has over $3600 unpaid Knox County property taxes on 7328 Deane Hill Dr in Knoxville, yet says that that is a mistake by Knoxville. You decide.
Claims to Christian, shows talk is cheap. Easy to talk the talk. Always bragging on his company. Is his pride Christ like?
All this information is public knowledge. Wonder if the elderly couple ever got the job completed? I have not any regard for any contractor that exploited the vulnerable
W
Awesome Experience with Burell Built LLC
April of this year i called Burell Built llc out to take a look at my roof. Out of the 3 companies that I called Burell Built was the only one to actually climb on top of the roof.
This completely shocked me as I figured any company that would not climb on the roof was not competent to replace my roof. Not to mention the gentleman with Burell Built was extremely polite and I knew right away he would be the one we would trust. Let me just tell you, you can absolutely trust the guys with Burell Built. I was in shock how quick the existing roof was torn off and the new roof was even installed the same day they started.
I live Soddy Daisy TN and we have found in the past that it is very hard to find contractors that you can trust in the area. I would and absolutely will recommend Burell Built to anyone. After I paid for their services I decided to leave them some feedback. I stumbled across this website and read through a review that I can tell is fake and possibly from a competitor or someone trying to ruin his reputation.
I sincerely appreciate what they did for me and figured the least i could do would be to share my experience with Burell Built for others to read. I would 100% hire again!
- Honesty and integrity
- Quality
- Timeliness of work completed
Very Satisfied Burell Customer
It seems as though the bulk of the posts on this site are from one specific person with some sort of axe to grind against Burell Built Construction. I just thought I would take a moment and author a post based upon our experiences over the past couple years.
We first contacted Corey Burell for an estimate on replacing our hail damaged roof. His estimate was extremely detailed, very thorough and professional. His bid was not the lowest, but his company is ultimately the one we chose to do the work because of his attention to detail and quality of materials used. At the last minute, before starting work, we asked Corey for some information on skylights and installation. He was very helpful in contacting our preferred skylight manufacturer and getting us a very reasonable deal on materials. Corey's charge for the skylight installation was very fair and the work was completed promptly and without delay when our roof and gutters were installed at our duplex.
We were so impressed with the quality of workmanship, that we asked Corey to add some storage space to our attic . . . a job he quickly completed just as the roof and skylight installation was finishing.
Several months later, our duplex neighbor had a plumbing issue which caused damage to our shared wall. One call to BurellBuilt and Corey dispatched a team out to take a look at the issue and see that the repairs on our side of the wall were completed and our home was safe. His team took great care in moving our belongings away from the damaged area, completing the repairs and repainting the wall prior to replacing our belongings and completely cleaning up the area.
Mr. Burell and his employees have been consistently conscientious and a true pleasure to work with. I would not hesitate to contact Corey for any type of construction project I may need as he has taken great care to ensure that work was completed timely and to our complete satisfaction each and every time. I have told Mr. Burell that he is welcome to use us as a reference and I would encourage any prospective client to take the time to seek references and inspect the quality of workmanship completed by BurellBuilt.
- Timeliness of work completed
- Excellent job
- Quality
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Wonder if this ever was resolved
Drip, drip
Please note the lack of response from the company.
No ethics. Burell has his mother giving stellar reviews. The actual customers don't
Sounds like you need a lawyer
Corey Burell is the king of excuses
Burell built roofs leak while under their "warranty " and you will never see anyone from this company.
Burell built also removes negative reviews