Anonymous
map-marker Chattanooga, Tennessee

The roof leaks more now than before with a 21 year old roof.

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They do not back up their work. They destroy property to get pictures to protect themselves. Nothing but excuses and lies instead of addressing the leaks. Just look at their resolution of problems "0". They low ball estimates and do the minimum work required. My soffits are in worse shape than with a 21 year old roof, but the owner and his so-called lead in Chattanooga push the shoddy workmanship off on the customer. Their contract is worthless, they will not perform the stated work and there is no backing help from GAF. The customer is left to hire a real roofing contractor to correct the roofing problems. They will sell you an upgrade of a warranty, but register the basic "free" warranty with "GAF" . A sorry excuse for a roofing company.
View full review
Loss:
$1000
Cons:
  • Customer service and quality of workmanship
  • Service
Reason of review:
Bad quality

Preferred solution: fix the leaks and the destruction of property

7 comments
Guest

Drip, drip

Guest

Please note the lack of response from the company.

Guest

No ethics. Burell has his mother giving stellar reviews. The actual customers don't

Guest

Sounds like you need a lawyer

Guest

Corey Burell is the king of excuses

Guest

Burell built roofs leak while under their "warranty " and you will never see anyone from this company.

Guest

Burell built also removes negative reviews

View more comments (6)
Anonymous
map-marker Rogersville, Tennessee

Beware of Burell built

He touts his business as having passion and integrity. However, hires criminals, Either does not check his employees out or lies about them. He put a criminal on my property around my family. No excuse for that. If I could find the guy's background online, surely the company could. The employee is currently in prison in Texas. He also was charged for evading arrest in Hamilton county TN. Also charged with DUI. Does not appear to have very much integrity.Woud not want this type of man around my wife and children. He needs to stop boasting all the passion and integrity
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132 comments
Guest

Unprofessional bunch of yahoo's

Guest

WARNING

This type of guy will get in your house doing an estimate and be looking at what you have. Try in find out who lives there and their schedule casing you out then maybe burglarized later be careful

Guest

Does this employee serve the sweet tea?

Guest

Corey Burell is corresponding with Tim on Facebook! Would any business owner have contact with an employee he fired.

Maybe Corey can share "rockin the docks" pic on his personal Facebook with his customers.

This guy will just change his name when he comes to your home. Ask for ID on anyone Burell Built sends!

Guest

Burell just updated his Facebook profile picture which still includes his criminal employee. Corey Burell himself is proudly standing by a convicted felon. Buyer Beware!

Guest

Timothy Timen Burns has been released from prison. This is a warning to any unsuspecting customers.

He us very dangerous.

He may be using another name. His photo is on the company website standing by the owner

Guest
reply icon Replying to comment of Guest-1096482

Burell built LLC

Timothy burns does not work for and has no affiliation with Burell Built. That is an old photo on our website from 2011.

Guest
reply icon Replying to comment of Guest-1096494

Then why do you keep the same company photo and refuse to remove this guy?

Guest

I was threatened by this man

Guest

Their website says they are a Christian company.

View more comments (131)
Anonymous
map-marker Knoxville, Tennessee

New Roof for Old House & Very Happy Client

PERFECT, FLAWLESS,FANTASTIC 6 Star JOB! Nathan & his hermanos knocked out a TOTAL tearoff, replacement of some decking & lay down a totally NEW roof with 50 year, beautiful architectural shingles, cleaned up & they did it all in 20 hrs. These are the hardest working guys I have ever seen. I got worn out just watching 'em! They worked 14 hrs. the first day, in 90ÃÂú+ heat! MOST IMPORTANTLY - Mr. Nathan was they *only* contractor I spoke to who mentioned the simple word "insurance" to me. I had never even thought about making a claim. I know nothing about insurance except how to pay the bill, but Nathan spoke their language; slopes, squares, shingles, underlayment, yadda, yadda. He went to bat for me, he ADVOCATED, on my behalf, with the big, bad insurance company, and when the smoke had cleared, Nathan ended up getting 1/3 of the price of the job out of the insurance company. I COULD NOT believe it! He saved me THOUSANDS of dollars! I am so grateful, Nathan! THAT made hiring BB a no brainer. Home Owner's insurance, it actually PAID OFF, for once it worked in my favor rather than just emptying my pockets! These guys ALL impressed me immensely, great crew, very friendly (if not so well versed in English) and they work harder than a rented mule. I have a 105 year old house. With the help of Burell Built it now stands a good chance of making it another 105 years. I can not recommend these guys too highly. I endorse their work & character without reservation or qualification.
View full review
Reason of review:
All of the above
8 comments
Guest

I would never trust any business that the owner testifies on behalf of his criminal employee to keep him out of prison. He is being released soon from prison. Judge denied the request for probation

Guest

Corey Burell pickup truck'2012 odge Ram is not even in his name. It is titled to his mother, Donna Tisdale.

Tim disclosed this infrmation.

Said his mother really ran this company. All those white trucks lined up on the web page are employees personal vehicles except the first one

Guest

Randy is a honest man.

Guest

Business is so lucrative at Burell build that Randy is working for another construction company.

Guest

Why does this company leave Randy's photo on their website?

Guest

Happy birthday Tim! Will Corey be visiting Tim in prison today for his birthday?

Corey testified in Tim's defense.

Guest

You will never get an address since this property does not exist

Guest

Where is this house located? I would like to drive by and have a look at the beautiful, architectural shingles.

View more comments (7)
Anonymous

Burell Built - Incomplete Work Review

I called the TN contractors board and was told this company received a warning letter in 2012 for Shoddy and incomplete work. I was unable to get any details from the board. It appears that they take advantage of the disabled or elderly. Looks like a contractor who shows a blatant disregard for doing the work hired to do. This disregard might take the form of work done poorly or work outlined in the contract that never gets completed. He is only llicensed up to $25000 yet post pictures of massive garages and commercial jobs. Are they working over their monetary limit? Has over $3600 unpaid Knox County property taxes on 7328 Deane Hill Dr in Knoxville, yet says that that is a mistake by Knoxville. You decide. Claims to Christian, shows talk is cheap. Easy to talk the talk. Always bragging on his company. Is his pride Christ like? All this information is public knowledge. Wonder if the elderly couple ever got the job completed? I have not any regard for any contractor that exploited the vulnerable W
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16 comments
Guest

It's sad when elderly are taken advantage of

Guest

Manager filed motion for release from prison

Guest

Behind Corey Burell's smile, hides a knife.

Guest

Where is the company response? Please provide the address of this property so we may see it.

These are an incompetent bunch of losers. Corey Burell is unable to have his criminal trash partner do all his dirty work sine the guy is in prison

Guest

Just taking out the trash and exposing Burell Built

Guest

Never, ever pay any contractor in full until the job is completed and you are satisfied. Unfortunately there are a few unscrupulous contractors out there.

This is upsetting to read this since I have devoted my life to the roofing industry.Do not judge all of us based on this company.

Guest

Corey Burell drives his big, fancy pickup truck while stealing form the government and the elderly

Guest

Maybe the contractors board has made a mistake just like Knox county property tax assessors. The business partner is in prison and maybe Tim Burns got sentenced before he could take care of things

Guest

Agree, taking advantage of people who cannot defend themselves makes Burell Built nothing but an opportunist predator. No all small business are this crooked, buyer beware!

Guest

Ripping off the elderly is egregious

View more comments (15)
Anonymous
map-marker Chattanooga, Tennessee

Awesome Experience with Burell Built LLC

April of this year i called Burell Built llc out to take a look at my roof. Out of the 3 companies that I called Burell Built was the only one to actually climb on top of the roof. This completely shocked me as I figured any company that would not climb on the roof was not competent to replace my roof. Not to mention the gentleman with Burell Built was extremely polite and I knew right away he would be the one we would trust. Let me just tell you, you can absolutely trust the guys with Burell Built. I was in shock how quick the existing roof was torn off and the new roof was even installed the same day they started. I live Soddy Daisy TN and we have found in the past that it is very hard to find contractors that you can trust in the area. I would and absolutely will recommend Burell Built to anyone. After I paid for their services I decided to leave them some feedback. I stumbled across this website and read through a review that I can tell is fake and possibly from a competitor or someone trying to ruin his reputation. I sincerely appreciate what they did for me and figured the least i could do would be to share my experience with Burell Built for others to read. I would 100% hire again!
View full review
Pros:
  • Excellent job
  • Honesty and integrity
  • Quality
Reason of review:
Good customer service
3 comments
Guest

Happy birthday Tim

Guest

Randy is working for another construction. Burell needs to update his website. Randy is a good man and was not involved in Burell Built's complaint to the licensing board.

Guest

Just completed a roofing, yet has not paid Knoxville any toward the delinquent taxes. Burell Built's integrity is nonexistent

View more comments (2)
Anonymous
map-marker Ooltewah, Tennessee

Very Satisfied Burell Customer

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It seems as though the bulk of the posts on this site are from one specific person with some sort of axe to grind against Burell Built Construction. I just thought I would take a moment and author a post based upon our experiences over the past couple years. We first contacted Corey Burell for an estimate on replacing our hail damaged roof. His estimate was extremely detailed, very thorough and professional. His bid was not the lowest, but his company is ultimately the one we chose to do the work because of his attention to detail and quality of materials used. At the last minute, before starting work, we asked Corey for some information on skylights and installation. He was very helpful in contacting our preferred skylight manufacturer and getting us a very reasonable deal on materials. Corey's charge for the skylight installation was very fair and the work was completed promptly and without delay when our roof and gutters were installed at our duplex. We were so impressed with the quality of workmanship, that we asked Corey to add some storage space to our attic . . . a job he quickly completed just as the roof and skylight installation was finishing. Several months later, our duplex neighbor had a plumbing issue which caused damage to our shared wall. One call to BurellBuilt and Corey dispatched a team out to take a look at the issue and see that the repairs on our side of the wall were completed and our home was safe. His team took great care in moving our belongings away from the damaged area, completing the repairs and repainting the wall prior to replacing our belongings and completely cleaning up the area. Mr. Burell and his employees have been consistently conscientious and a true pleasure to work with. I would not hesitate to contact Corey for any type of construction project I may need as he has taken great care to ensure that work was completed timely and to our complete satisfaction each and every time. I have told Mr. Burell that he is welcome to use us as a reference and I would encourage any prospective client to take the time to seek references and inspect the quality of workmanship completed by BurellBuilt.
View full review
Pros:
  • Timeliness of work completed
  • Quality
  • Excellent job
Reason of review:
Good customer service
10 comments
Guest

Had a good job that Nathan was over. He is awesome

Guest

Sounds like the owner of the company wrote this review

Guest

Burell Built exploited a widow. There is a constant and reoccurring theme throughout the Bible.

Do not take advantage of widows and orphans. Burell Built eats on a dead man's money.

Guest

No mention of working with your insurance company. Also, you mention a plumbing issue that caused damage to a shared wall in your duplex. How can repairs only be made to your side of a shared wall????????

Guest
reply icon Replying to comment of Guest-950711

I am the poster of the original review. An insurance claim was not filed in this instance because the damage amount did not meet our deductible AND because our duplex neighbor reimbursed us fully for all expenses as a result of his plumbing leak.

Mr. Burell's team made the repairs on OUR side of the wall as the owner on the other side had his own contractor doing work on their side . . .

quite simply, we trusted Mr.

Burell based on our prior experience with his quality of work. If you fail to understand how repairs can be completed on a shared wall of a duplex, you are simply ignorant in building construction on a duplex.

Guest

Burell Built was run by à criminally vindictive man. Burell Built takes advantage of the weak. This man is back again in prison and that is good

Guest

Burell Built failed this homeowner miserably. Why not tell them to contact their insurance company and represent them in getting the hail damaged roof covered.

Hail is covered under insurance. They also call themselves Burell Built Exteriors, yet are doing painting and plumbing. Why did the owner of the duplex not send Burell Built over to the tenant's side to repair the damage. That is a landlords responsibility.

Sounds like this review is bogus.

Guest
reply icon Replying to comment of Guest-945598

I am the original poster and can tell you that we purchased the home with the hail damage pre-existing, hence insurance did not come into play due to policy coverage in effect for the prior owner and their delayed reporting of the damage, which was neither our issue nor concern. -- Additionally, there was no landlord issue here as each side of this duplex is individually and independently owned and occupied.

Interesting that you choose to make assumptions in an effort to besmirch Mr. Burell's good name and reputation. My original review of this company is unchanged.

This gentleman and his company have happily and promptly come to our assistance anytime we've called.

Guest

Thanks for all the information regarding Corey and his company. I am needing a new roof and do not know who to call.

Since you agreed to provide a reference, would you kindly provide the address of your duplex so that we may drive by. Thanks!

Guest
reply icon Replying to comment of Guest-939018

I apologize for not seeing this review earlier. If you are still in need of roofing services, please feel free to contact me by email at gcmcadams@***.com.

Alternatively, please contact Corey Burell directly at 423.702.4042 and ask him to drive you to the duplex in Ooltewah where he installed a roof and skylights and also did repairs inside the garage.

View more comments (9)

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