
Unclaimed
Burell Built Reviews
1K
CLAIMED LOSSES
6
TOTAL REVIEWS
3.3K
PAGE VIEWS
Burell Built Reviews
The roof leaks more now than before with a 21 year old roof.
They do not back up their work. They destroy property to get pictures to protect themselves. Nothing but excuses and lies instead of addressing the leaks. Just look at their resolution of problems "0". They low ball estimates and do the minimum work required. My soffits are in worse shape than with a 21 year old roof, but the owner and his so-called lead in Chattanooga push the shoddy workmanship off on the customer. Their contract is worthless, they will not perform the stated work and there is no backing help from GAF. The customer is left to hire a real roofing contractor to correct the roofing problems. They will sell you an upgrade of a warranty, but register the basic "free" warranty with "GAF" . A sorry excuse for a roofing company.
7 comments
ID
Location
Chattanooga, Tennessee
Cons
- Service
- Customer service and quality of workmanship
Reason of review
Bad quality
Loss
$1000
Preferred solution
fix the leaks and the destruction of property
New Roof for Old House & Very Happy Client
PERFECT, FLAWLESS,FANTASTIC 6 Star JOB! Nathan & his hermanos knocked out a TOTAL tearoff, replacement of some decking & lay down a totally NEW roof with 50 year, beautiful architectural shingles, cleaned up & they did it all in 20 hrs. These are the hardest working guys I have ever seen. I got worn out just watching 'em! They worked 14 hrs. the first day, in 90ÃÂú+ heat! MOST IMPORTANTLY - Mr. Nathan was they *only* contractor I spoke to who mentioned the simple word "insurance" to me. I had never even thought about making a claim. I know nothing about insurance except how to pay the bill, but Nathan spoke their language; slopes, squares, shingles, underlayment, yadda, yadda. He went to bat for me, he ADVOCATED, on my behalf, with the big, bad insurance company, and when the smoke had cleared, Nathan ended up getting 1/3 of the price of the job out of the insurance company. I COULD NOT believe it! He saved me THOUSANDS of dollars! I am so grateful, Nathan! THAT made hiring BB a no brainer. Home Owner's insurance, it actually PAID OFF, for once it worked in my favor rather than just emptying my pockets! These guys ALL impressed me immensely, great crew, very friendly (if not so well versed in English) and they work harder than a rented mule. I have a 105 year old house. With the help of Burell Built it now stands a good chance of making it another 105 years. I can not recommend these guys too highly. I endorse their work & character without reservation or qualification.
8 comments
ID
Location
Knoxville, Tennessee
Reason of review
All of the above
Awesome Experience with Burell Built LLC
April of this year i called Burell Built llc out to take a look at my roof. Out of the 3 companies that I called Burell Built was the only one to actually climb on top of the roof. This completely shocked me as I figured any company that would not climb on the roof was not competent to replace my roof. Not to mention the gentleman with Burell Built was extremely polite and I knew right away he would be the one we would trust. Let me just tell you, you can absolutely trust the guys with Burell Built. I was in shock how quick the existing roof was torn off and the new roof was even installed the same day they started. I live Soddy Daisy TN and we have found in the past that it is very hard to find contractors that you can trust in the area. I would and absolutely will recommend Burell Built to anyone. After I paid for their services I decided to leave them some feedback. I stumbled across this website and read through a review that I can tell is fake and possibly from a competitor or someone trying to ruin his reputation. I sincerely appreciate what they did for me and figured the least i could do would be to share my experience with Burell Built for others to read. I would 100% hire again!
3 comments
ID
Location
Chattanooga, Tennessee
Pros
- Honesty and integrity
- Excellent job
- Timeliness of work completed
Reason of review
Good customer service
Drip, drip
Please note the lack of response from the company.
No ethics. Burell has his mother giving stellar reviews. The actual customers don't
Sounds like you need a lawyer
Corey Burell is the king of excuses
Burell built roofs leak while under their "warranty " and you will never see anyone from this company.
Burell built also removes negative reviews