Anonymous
map-marker Sydney, New South Wales

I'm still waiting no brackets

No one told me where my fence. No brackets no return call I haven't picked anything up still waiting George Hage 1967 complaint head office I was told lick it up there nothing no fence. 2795
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Lili Doo
map-marker Sydney, New South Wales

Complaint about Bankstown store

On numerous occasions I have visited the Bankstown Store to find more plants dead and dying than living. I have approached the Manager because of the state of the store and spoke to her face to face. She didn't seem to care about my complaint. I believe if something needs care look after it and do your job. There are many people that would absolutely love to work in your stores and do the right thing as they should. I am extremely disappointed in the staff and neglect in this store.
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Eddie D Vnf

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Verified Reviewer

Refund

when you purchase something money comes out of your account immediately but when you get a refund can take up to a week. This is total *** *** Asked staff how long does it take to get a refund and all have different answers.
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Loss:
$169

Preferred solution: Full refund

User's recommendation: Buy else where Bunnings is expensive

Anonymous
map-marker Ballarat, Victoria County

Terrible quality products

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There's something absolutely wrong with all the products that I have purchased from all Bunnings stores!

Their products for example, drill bits don't last for a second use, all their bolts and screws seem to be total trash as if they are made specially for the Bunnings stores Australia wide, there really isnt much that I havent bought from there that isn't total low grade rubbish, their products almost seem to be made especially for a very, very one off use!

Sitting here writing this review and thinking to myself this all sounds a bit of a drama and that it could be just the way Im using the products ? Then I I say to myself just get back to doing what you were doing before you decided to really waste 10 minutes writing this, and like a kick in the balls Im reminded that I really cant because the drills and bolts I had purchased are all totally destroyed being that there low grade total and utter trash all made probably in china without any form of standards.

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User's recommendation: Don’t buy there bolts especially there stainless steel bolts as there rubbish

Joshua A Zqa

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Verified Reviewer
| map-marker Rockhampton, Queensland

Very poor customer service, staff need a lesson in service

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Stopped by young staff member who was not fully with it, accused me of not paying for products. I had two products in my hand and clearly two receipts, yet he could not comprehend that. So basically accused of stealing and when he realized I had the receipts he never apologized. Contacted manager when I got home and he really could not care less. Another typical big business with the morals of rat
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Cons:
  • Arrogant staff on door
  • No customer service
  • Young inexperienced staff

Preferred solution: Apology

User's recommendation: Beware, do not expect any customer service from young staff, arrogant, rude

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