BullyBillows Reviews
BullyBillows Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BullyBillows reviews show a 1.2 star rating from 5 customers, consumers mostly dissatisfied, with a 100% unfavorable distribution and widespread negative sentiment.
Key Takeaways for Future Customers
- Frequent order tracking and shipping issues; verify delivery expectations.
- Expect difficulties with returns and refunds according to customer complaints.
- Multiple reports of wrong sizes sent and website order errors.
- No reliable phone support or responsive customer service reported.
- Price level reported as high by reviewers.
Negative Feedback / Risk Areas
- Persistent lack of response to emails and inquiries.
- Refunds and exchanges often delayed or not processed.
- Incorrect orders and faulty items common.
- Tracking numbers sometimes invalid or not recognized by carriers.
Positive Feedback
Website photos are attractive and some reviewers note the product quality can be good.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BullyBillows reviews show a 1.2 star rating from 5 customers, consumers mostly dissatisfied, with a 100% unfavorable distribution and widespread negative sentiment.
Key Takeaways for Future Customers
- Frequent order tracking and shipping issues; verify delivery expectations.
- Expect difficulties with returns and refunds according to customer complaints.
- Multiple reports of wrong sizes sent and website order errors.
- No reliable phone support or responsive customer service reported.
- Price level reported as high by reviewers.
Negative Feedback / Risk Areas
- Persistent lack of response to emails and inquiries.
- Refunds and exchanges often delayed or not processed.
- Incorrect orders and faulty items common.
- Tracking numbers sometimes invalid or not recognized by carriers.
Positive Feedback
Website photos are attractive and some reviewers note the product quality can be good.
Media from reviews
Barnstaple, Devon
No customer service tel number and staff NOT reading emails properly
have a dedicated service number or email and some at the other end who can actually DO something to help.
User's recommendation: Be Aware
Menai Bridge, Anglesey
Just awful , ZERO customer service , they simply will not respond
- - No customer service contact is provided.
- - I may share concerns publicly if no response, and a review edit forced extra stars to submit.
You would do better to have a contact for customer service and RESPOND... I will be making my feelings more public if I get no response if I get nothing back from you , I know I am not alone in my feelings .
Also when I tried to edit my review it refused to let me submit unless I added more stars !!! That does not make for honest reviews !!!
User's recommendation: zero
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder never delivered
- - They took my money and issued a tracking number.
- - Shipment shows 11 days ago; no carrier record; no customer service; not in England.
I don't know what to say. They took my money and issued a tracking number.
It says it shipped 11 days ago, but the delivery company has no record of the tracking number and there's no customer service to call. Order at your own risk if you're not in England.
- Nice pictures of things on the website
- No way to track orders or call the company to follow up
Preferred solution: Deliver product or service ordered
User's recommendation: Don't buy from the company website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Sent wrong size harness out issue with there website will not accept they have a issue even tho not the first customer to have the issue
- - Ordered sized D personalised harness; confirmation not checked.
- - They sent size A, which is too small.
- - Unhelpful support; blamed the customer.
BULLY BILLLOWS HAVE WIPED THERE HANDS OF THIS THERE CUSTOMER SERVICE IS APPAULING AND THERE WEBSITE EVEN WORSE AS THEY WILL NOT TAKE RESPONSABILITY FOR A FAULTY WEBSITE ERROR DO NOT USE THIS COMPANY
i ordered a sized d personalised harness, i did not check the confirmation as im sure most dont and just presumed it was correct. they sent a size a which would be far too small. i emailed them and they were very very unhelpful and blamed it on me and would not take responsibility for there faulty website even though there are reports on trust pilot at similar time of customers experiencing the same issue 6NZ6-PUXASY-UCB3
DO NOT BUY FROM THEM MOST UNHELPFULL COMPANY EVER
- Send out wrong size and think thats ok
- Send out wrong size and think thats ok
Preferred solution: full refund and they can have the product back or send the correct size out that i ordered in the first place
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerImpossible to speak to anyone by phone to get help with returns/ faulty items.
- - Repeated emails about exchanging a £79.99 item with faulty stitching.
- - Emails were ignored.
- - I will not order again.
Tried repeatedly to email company regarding an exchange as product costing me £79.99 had faulty stitching. Worst Customer Service ever experienced.
Emails get ignored too! Unless your order is perfect - forget it! They have you going around in circles.
I will NEVER order from them again and neither will my family and friends for same reasons. AVOID AT ALL COSTS.
- Horrific customer service
Preferred solution: Full refund
Goods returned not refunded or replaced and very difficult to contact
- - The medium collar was too big for my Mali, and I returned it.
- - Over 3 mos with no response from Bullybillows; I want a refund or a smaller replacement.
Still no contact or refund
I ordered a medium sized collar it was too big for my Mali so I returned it requesting a smaller size this was over 3 mnths ago I have emailed and attempted to contact the company several times but nothing absolutely nothing. The product is good but their customer service is appalling.
I want a refund or replacement collar in a smaller size Bullybillows. Or are you just going to keep ignoring my messages.
User's recommendation: Don’t buy from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe dog harness I returned
- - Refund not received.
- - Shipped first class with posting certificate 16 Jan 2024 and note with contact details and would like to order another harness.
I have not been sent a refund for the harness I RETURNED .. I sent it first class and I
Have the certificate of posting dated 16 Jan 2024
I included a note with my name and address plus phone number.
I should like to order a different harness when hear from you.
Lynne M R Nunn
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Faulty product
- - Harness has a defective buckle.
- - No response after phone, email, and site review attempts; return shipping would exceed $100, price $76.
I received a harness and one of the buckles was sewn on incorrectly so the harness cant be used. Ive tried calling Billy billows and Ive gotten no response.
Ive tried emailing and Ive left a review on their website. No response shipping it back would be over $100 from the USA Their policy is that they make the customer pay for shipping.
How is that fair? Am I really out $76?
Preferred solution: Exchange.
User's recommendation: I don’t recommend purchasing from this company if you’re outside the UK
Johannesburg, Gauteng
Needing answers re shipping to South Africa, please.
- - There is a query about delivery to South Africa and import tax.
- - Harness is just under £50; please call +27 8******** or 0828025****.
Cant find a reply re my query
Wanting to know if delivery to SA will attract import tax ?
Seems to be you will use the Postal system which is non existent here now.
Harness is just less than 50 pounds.
If someone could call me please - Sounth Africa 0828025****
( +27 8********)
User's recommendation: depends - so far Leah did respond in June - resend queries to info haven't received any response.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Sunderland, Sunderland
Order not correct
My order I paid for the name troop to be put in the collar a payment of £61.96 has been taken from my bank I have received the collar and lead but with no name on it
I have purchased the wrong harness and need to...
I have purchased the wrong harness and need to return it but hsv no invoice ss i never got 1 also I would like a contact number so i can ring
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