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I cannot send in my meter readings
I’ve been asked for an update…. Nothing happened, just emails telling me my problem, no solution. I did manage to send my meter readings this time though so perhaps their “maintenance” has been completed
User's recommendation: If you have trouble sending your meter readings because the site isn’t working, try searching for bulb online. I did eventually get a response a couple of months ago after a few days. Now they are saying I MUST submit a reading. I sent one on one site, just got a thank you from “pissed customer” for joining them, no reply to say they had got my readings. Went on a different site and sent meter readings, this complaint form is all I got back.
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