1K CLAIMED LOSSES
4 TOTAL REVIEWS
1.6K PAGE VIEWS
They lie about what they can do and then erase all your work with no explanation
I bought a web hosting plan started out ok in January 2017 had trouble logging in and also uploading pictures. Then around May they updated their site without letting their customers know and I lost all my work. I was told it would get fixed it is now August still haven't heard from them. I emailed them and again they erased my work I can't even work on my website no longer and they credited the website account. I asked for a refund and they refused they instead credited the account which like I said all my work was erased and is now a useless site. Don't lead people on when you know *** well their ideas can't be supported. I had a very simple idea mind you which I thought would be no problem. But in the end they just didn't want to deal with me. So I'm taking legal action. which is unnecessary all I want is a refund on what I paid for and no longer works on their updated site.
Buildyoursite Web Hosting
Reason of review
Build your site is worthless
My website was always down so many technical issues horrible customer service. They refuse to fix problems quickly. They are very,very rude. Each time I had a complaint they made me feel like my concerns were invalid. My website was doomed from the beginning because there were issues from the operating system from the beginning. When I would call them they made it seem like they were working on the problem and then they would say they have fixed the problem but 2 weeks later the problem would return and then they would make up another excuse but it would be the same one. I never could market the site because it was never really up. when I would try to communicate the problem they always had a reason why it was down. I took screen shots of conversations.
Buildyoursite Web Design Service
- Poor customer service
Reason of review
Build Your Site Sucks
Still cannot access my domain I purchased. It said 2-3 hours till I can access the control panel, been WAY passed that and still cannot access it. Support is not even existent. Go with a big name site rather than this site. Do not let the price of the domains fool you, they have it at a lower price because they will steal your money and when you ask for a refund, they will not give you a refund no matter what. If your refund date is close to expiring, they will not respond to you till after that date, so they can say it's too late.
Pictures do not fit into the pre-made formats, the design issues are terrible once you purchase the template. Customer service sucks and after trying to make it work for 30 days I called an no refunds. I also found out that they auto renew. Worst ever. Waste of time and money. After sitting on hold forever the customer service rep. was a *** and was very please to inform me that they do not offer refunds. Not to mention my email did not work after 30 days with no explanation. I would avoid this site at all cost. Waste of $100.
Overland Park, Kansas
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