Skip to content
Buildium

Buildium

www.buildium.com
What is your customer experience with Buildium?

Buildium Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Buildium has a 2.2 star rating from 4 customer reviews, with 75% unfavorable feedback and most consumers dissatisfied; recent recommendations include reporting them to the FFIEC.

Key Takeaways for Future Customers

  • Read Buildium reviews and verify billing records before paying online.
  • Expect slow support ticket responses for account or subscription issues.
  • Assess privacy and data security practices and pricing before committing.

Negative Feedback / Risk Areas

  • Frequent customer complaints about missing payment records and billing disputes.
  • Unanswered support tickets and delayed responses.
  • Allegations of unauthorized transactions and account access problems.

Positive Feedback

Review authors note billing practices as the most valued aspect despite overall dissatisfaction.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
website agent records support rent morning payments customer line mno records
Filter review
Klayton Nde

I cannot login to pay my rent.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I paid rent for two months online at their website and they have mno records of the payments. I called the customer support line this morning and the agent was of more help

View full review
Carla M Ukm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Support ticket 0124**** - No response since Nov 17!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I made a support ticket on Oct 30, but all of my questions have not been answered until now. This involves almost $2k money.

View full review
Carla M Ukm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Support ticket 0124**** - No response since Nov 17!!

got an issue and made support ticket on Oct. 30 but I still didn't get a response to all of my questions!

View full review
Resolved
Freyja W Lri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: They are a spam and scam company financially defrauding me. Buildium should be reported often, by however many are defrauded, to the FFIEC in the US

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I can't remove my account from another company; staff control the link.
  • - I worry about trusting a service that treats me as a second-class client.
Updated by user May 01, 2023

Company fixed the issue and I have been provided with apology. there was no means for their technical support to remove me so we changed my email and name and position within the company to a 3rd party vendor. not the best solution nor what I wanted, but here we are.

Original review updated May 01, 2023

Could not remove my account from a other company as their staff. This is not something I take lightly.

Why would I the individual in charge of my own accou t not be able to have say over where it is associated or affiliated with? only the company that added me can?

what if I didn't want them to? How am I supposed to trust a service that would treat me as a second class client?

User's recommendation: report them to the FFIEC

View full review
Timothy M Kfq
map-marker Topsfield, Massachusetts

Unauthorized transaction

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Someone took money out my account from this merchants and I need it back ASAP and they close today, I need to speak to someone ASAP

Loss:
$730

Preferred solution: Full refund

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article