Buffy Company
Buffy Company Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Buffy Company has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied; recent comments warn against buying here and note a 100% unfavorable rating.
Positive Feedback
Products appear reasonably made to some buyers, but positive notes are rare compared to service issues.
Negative Feedback / Risk Areas
- Repeated poor customer service with ignored emails and disconnected phone lines noted in Buffy Company reviews.
- Customers report being billed without receiving items or refunds and unresolved billing or refund issues.
- Problems with trial periods, returns, and subscription/auto-ship handling drive Buffy Company customer complaints.
Key Takeaways for Future Customers
- Expect difficulty reaching customer service; consider payment protections before ordering.
- Document charges and be prepared to contact your bank for refunds if items or support are not provided.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Buffy Company has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied; recent comments warn against buying here and note a 100% unfavorable rating.
Positive Feedback
Products appear reasonably made to some buyers, but positive notes are rare compared to service issues.
Negative Feedback / Risk Areas
- Repeated poor customer service with ignored emails and disconnected phone lines noted in Buffy Company reviews.
- Customers report being billed without receiving items or refunds and unresolved billing or refund issues.
- Problems with trial periods, returns, and subscription/auto-ship handling drive Buffy Company customer complaints.
Key Takeaways for Future Customers
- Expect difficulty reaching customer service; consider payment protections before ordering.
- Document charges and be prepared to contact your bank for refunds if items or support are not provided.
Turn one complaint into a collective action
Ignores Emails
Shipped duvet cover, no comforter, told it needed to be restocked and was asked what I wanted to do. Asked for a different color comforter, emails ignored.
Tried to call the number, it was disconnected. Tons of negative reviews for poor customer service online. This company makes no effort to provide a positive experience to consumers.
I have refused delivery of the duvet cover and I will not be doing business with this company again. Buyer beware!
User's recommendation: Product is not worth the poor service, take your hard-earned money elsewhere!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer number turned off
placed order July 30. Order received no.
866981. No response since.
Wanted for hot weather. Seems like it will be fall before getting it.
Preferred solution: Deliver product or service ordered
Did not receive pillow but was billed on credit card
Do not answer phone or reply back but billed my credit card . Called 11 times rings then hangs up or goes to busy signal emailed 3 times its been over 15 days no pillow. Contacted credit card company to.
Minneapolis, Minnesota
No customer support
Purchased 2 body pillows by mistake (needed 1 for a Christmas present and had the quantity wrong when I ordered online).
Tried and tried to return the extra item but never got an email response, a text response or a phone response. This is a company that expertly separates a customer from their money and will not support a return. Very disappointing as the product appears to be fairly nice.
User's recommendation: Do not do business with Buffy.
Santa Ana, California
Didn't honor my seven day free trial
my hold was never placed instead I got charged the full amount in less than seven days even though they claimed it was a seven day trial and there's no way to get a hold of them via phone number so you have to wait for email and they decide when they get back to you so I had to go through my bank and have it reported as fraud just to get my money back and it was a lot of money for a stupid blanket
User's recommendation: my recommendation is don't shop here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLack of customer svc with a return!
I purchased a pillow and cover on a no-charge trial for seven days. After receiving the pillow, I declared one day later that it wasn't going to work out for me.
I received a single reply, and no one has responded to any of my subsequent emails. Meanwhile, my credit card has been charged.
I advise against shopping here or trusting their trial period without charging your credit card. This company is fraudulent and has terrible customer service.
- Fraud
Preferred solution: Full refund
User's recommendation: Don't buy from Buffy!
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