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Buffalo Trace

Buffalo Trace

www.buffalotracedistillery.com
What is your customer experience with Buffalo Trace?

Buffalo Trace Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Buffalo Trace has a 5.0 star rating based on 2 customer reviews and consumers are mostly satisfied. Recent recommendation noted as buyer be ware. Reviewers cite customer service and diversity of products as most valued and report a medium price level.

Key Takeaways for Future Customers

  • Buffalo Trace reviews highlight good customer service and product variety.
  • Price level described as medium, suited for regular bourbon buyers.
  • Limited availability in some regions may affect regular auto-ship or repeat purchase plans.

Negative Feedback / Risk Areas

  • Recurring customer complaints about quality control including soapy taste.
  • Reports of bad corks and fungal smell in one bottle.
  • Allegation of a store refusing to sell product raises distribution concerns.

Positive Feedback

One reviewer found the representative very helpful and professional; overall sentiment across reviews is positive.

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Scott J Dey

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Verified Reviewer

Bad quality control

AI Highlights
  • From PA, the reviewer bought Buffalo Trace bottles.
  • One half-gallon bottle tasted soapy, unlike others.
  • They seek resolution.

Hello, I have been looking for a way to reach out to someone and this is what I could find. I live in Pennsylvania and recently purchased several bottle of Buffalo Trace.

I have always enjoyed your Bourbon but this time was different. The half gallon I bought tasted nothing like Buffalo trace. It had a soapy taste to it. At first I thought it was me but when I tried it next to other bottles, the different flavor was confirmed.

I was disappointed I had spent the money on the bottle and I am concerned about the companies quality control.

The taste was so bad I could not even mix it with anything to improve the flavor. Please let me know if there is a way to reconcile this issue.

Thank you

User's recommendation: buyer be ware

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Rolland Rum

Fraud

AI Highlights
  • Winn-Dixie Store #547 in Pensacola refuses to sell the product.
  • Manager Jim Waters cited eBay selling as the reason; there are several witnesses.

You have a winn dixie liquor store #547 in pensacola refusing to sell your product. The manager Jim Waters said..." because people are selling it in ebay".

Sounds like he's the one doing it. Have several witnesses to the fact.

View full review
Kaelyn Yal

Bad bourbon

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I got a bottle with a bad cork. There is a distinct fungal smell. The representative was very helpful and professional

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Stephen A Bge

Yes i would if i could get it on a regular bassis

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AI Highlights
  • Availability in a Cleveland suburb is limited.
  • It is found about every two months.
  • Buffalo Trace is preferred but hard to find; they compared bourbons.

i live in a suburb of cleveland ohio and iam lucky if i find it in a liquor store once every two months.... i wish you would make it more available......i have compared it to makers mark gentleman jack both jim beams black and double black 4 roses small batch and i have landed on buffalo trace and really have begun to enjoy it only i can't find it.....

what do i have to do to find it more often ? thanks stevearm452@***.net

Pros:
  • Great flavor excellent taste

Preferred solution: Let the company propose a solution

View full review

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