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Buffalo Sabres

Buffalo Sabres

www.nhl.com
What is your customer experience with Buffalo Sabres?

Buffalo Sabres Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Buffalo Sabres has 2.8 star rating based on 2 customer reviews; overall sentiment is mostly neutral with a 50/50 positive/unfavorable split. Pros noted a great team, while cons cite a draconian bag policy, safety issue against women, and silly questioners.

Key Takeaways for Future Customers

  • Read Buffalo Sabres reviews to learn about ticket experiences and venue policies before attending.
  • The customer service response may be limited to email replies when raising concerns about bag policy or safety.

Negative Feedback / Risk Areas

  • Recurring customer complaints focus on the strict bag policy and perceived safety issues for women.
  • Some find staff questioning excessive and follow-up on complaints inadequate.

Positive Feedback

The team is praised and ticket inquiries were handled satisfactorily in at least one instance, with no complaint about purchasing tickets.

View full overview ›

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Joyce H Rjc
map-marker Buffalo, New York

Too restrictive bag policy

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Updated by user Mar 12, 2026

I was listened to and I sent a follow up email. No response to my concerns at all.

This is my 3rd attempt to express my concern.

I visited customer twice while attending events at Keybank Center. I was dismissed, no follow up, very disappointed.

Original review Mar 09, 2026

I was listened to and was given an email to write to. No promise to take action or refer my complaint to people in charge.

Pros:
  • Great team
Cons:
  • Safety issue against women
  • Draconian bag policy

Preferred solution: Change in bag policy which discriminates against women

User's recommendation: Keep complaining about unfair policies

View full review
Paul H Zfc

Tickets

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No complaint, my question was answered, f everything is fine. I was trying to get tickets for the Rochester Americans

Pros:
  • Great team
Cons:
  • Silly questioners

Preferred solution: Nothing everything is fine

View full review

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