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Buds Gun Shop - Customer service

2.7
Details
Tried calling -after listening to lengthy recorded message i was cut off several time-just hung up on...the Live chat was the same way--nothing works---i want to place a good size order and also needed info on magazines--the website sucks hard to navigate--So maybe this is a sign i should go somewhere else-cause if it is this bad im sure i will have future problems
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Review
#1474641 Review #1474641 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Orderingcustomer service website
Reason of review
Poor customer service
Loss
$30
Preferred solution
fix website and customer service--time is money for everyone

Buds gun shop sux

bought H&K for $641, should have taken screen shot or called.credit card was charged $741 and they updated their web page to show $741.7 days + shipping
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Review
#1469900 Review #1469900 is a subjective opinion of poster.

Buds Gun Shop - Honest and Trustworthy

4.9
Details
I have been dealing with Buds for years and have never been disappointed! I've purchased 4 handguns and ammunition over time and always received my merchandise promptly and as described. I have returned one handgun for repair and it was done in short order and returned.
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Review
#1457728 Review #1457728 is a subjective opinion of poster.
Product
Reason of review
Fast order processing

Buds Gun Shop - Changed price

I had picked a gun and added to my cart, proceeded to checkout. I entered all information except checking account information. I called my local gun shop to make sure they would accept delivery. When I returned to finish checking out, the priced had been raised $70.00
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Review
#1456276 Review #1456276 is a subjective opinion of poster.
Reason of review
Pricing issue
Preferred solution
Price reduction

Buds Gun Shop - Scrap Iron

4.1
Details
Faulty Marlin 336 drop shipped rifle.
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Review
#1451946 Review #1451946 is a subjective opinion of poster.
Reason of review
Damaged or defective
Very slow to ship when paying with electronic check, which is the only way you can get the lower cash price. The funds are taken from your bank account, and then you have to wait an additional five "business" days to even begin the shipping process.
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2 comments
Anonymous
#1647905

Wish I had seen this earlier. I placed my order with Bud's on the 12th of this month using the e-check option so that I could get the cash price.

Funds cleared my bank on the 13th, and the status report at Bud's still shows "e-check payment pending". In this day and age, such a policy is simply ridiculous and unacceptable -- Amazon can process a debit card transaction instantly and have merchandise delivered the following day. I don't expect Bud's to be another Amazon, but seriously?

It's now Day 7 since I ordered, and my gun hasn't shipped yet. This is just like being back in Kalifornistan and having to wait the mandated 10 days to pick up a purchase.

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Review
#1435184 Review #1435184 is a subjective opinion of poster.
Reason of review
Order processing issue

Buds Gun Shop in Chicago, Illinois - No service

5.0
Details
Can't contact. I have a layaway I want to pay off.
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Review
#1428471 Review #1428471 is a subjective opinion of poster.

Buds Gun Shop in Bentonville, Arkansas - Buds Guns fake sales and no help from the idiot sales people.

1.6
Details
I bought a gun that was supposed to be in stock. I waited two weeks and nothing. Finally got a hold of someone who said it was out of stock. Had to wait two more weeks and still no refund. Disputed the charge on my CC to get my money back. What a bunch of idiots.
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Review
#1427927 Review #1427927 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$150
Preferred solution
Get their *** togeather

Buds Gun Shop in Lexington, Kentucky - No issues

5.0
Details
All my guns are from Buds. Never an issue.
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Review
#1425046 Review #1425046 is a subjective opinion of poster.

Buds Gun Shop in Hamilton, Ohio - Gun doesn't work

I bought a Savage 110BA .338 and took it to the range to shoot it. Click, nothing. Tge cartridge didn't fire and the extractor didn't extract the round. I called Buds funs and they told me to take it up with Savage. This is sarcasm. Buds Guns totally stands behind the guns they sell. Thanks, Steve King.
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Review
#1408339 Review #1408339 is a subjective opinion of poster.
Reason of review
Damaged or defective