State: Kentucky City: Lexington Clear all filters (27 of 228 reviews match)
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Buds Gun Shop in Lexington, Kentucky - No issues

5.0
Details
All my guns are from Buds. Never an issue.
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Review
#1425046 Review #1425046 is a subjective opinion of poster.
2.3
Details
I have been a customer of Buds for many years and have spent thousands of hard earned dollars. My purchase practice has always been payment in full with a certified bank check usually sent via USPS 2 day service. I live in Minnesota so I've never seen it take more than...
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Review
#1396182 Review #1396182 is a subjective opinion of poster.
Pros
  • Variety of selection
Cons
  • Poor customer service
Reason of review
Order processing issue
Tags
  • Buds Arbitrary Shipment Policies
4.3
Details
I have always been pleased with the service at Bud's, and have spent several thousand dollars, on line, at this gun shop over the past few years mostly buying collectable and unique firearms using the 90 day lay away. Have always paid up before 90 days and when the gun...
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Review
#1392618 Review #1392618 is a subjective opinion of poster.
Reason of review
Lay away issues.
Preferred solution
Nothing
1.9
Details
Who would pay 3% more to pay via cash ? Yep they advertise a price that is lower then others but don't actually want you to pay that price but instead pay the full credit card price when paying cash. First as a VIP Buds member , that means nothing to them so don't join...
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Review
#1365679 Review #1365679 is a subjective opinion of poster.
Pros
  • Easy to order
Reason of review
Poor customer service
Loss
$650
Preferred solution
Full refund
Tags
  • FALSE Reviews
  • Terrible Customer Service
2.6
Details
I ordered a Ruger Redhawk .45 revolver. In the "Community" Q&A for the revolver, the BGS "approved" answer to a customer question stated that the revolver shot .45 Colt and .45 Auto, the latter with a moon clip. In fact, the revolver was a discontinued model that shot...
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Review
#1360304 Review #1360304 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$750
Preferred solution
Allow me to return item and exchange it for a different one.
1.9
Details
Second time this happened to me won’t be a third. Placed high demand pistol on layaway and when came time to pay off which I did there was a problem. They didn’t have my gun some lie about stocking error. What a line of crap then when you finally talk to a rep they are...
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2 comments
Anonymous
#1550648

Buds gun shop states "Lowest Price Guarantee.) When I found a lower price on an identical firearm. Buds gun shop would not honor LPG advertisement.

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Review
#1343048 Review #1343048 is a subjective opinion of poster.
I ordered a handgun at buds the ordering and shipping process was smooth (or so I thought). Prior to shipping, I explained to Buds that my FFL was closed on Sunday & Monday and they said no problem. So the handgun shipped and I tracked it via tracking number. It took a...
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2 comments
Anonymous
#1548807

How you lost,949.00 dollars, on a order to buds gun, ???

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Review
#1339798 Review #1339798 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$949
Preferred solution
The company should include some perks to help sustain a somewhat decent relationship after the gun still hasn't shipped in almost two weeks

Buds Gun Shop in Lexington, Kentucky - POS customer service and policies

1.5
Details
Worst customer service ever. Took me 4 days to get thru to them by phone. Wait times are 45min or more. Finally I get a hold of them and they refused to take my damaged "factory new" gun back. What a load of BS, NEVER BUYING FROM THEM. {{Redacted}}
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Review
#1335497 Review #1335497 is a subjective opinion of poster.
Product
Reason of review
Bad quality
Loss
$600
Preferred solution
Full refund

Buds Gun Shop in Lexington, Kentucky - Buds was awful, lost me as a customer & All my friends

2.1
Details
They’re just awful, don’t recommend going there ever unless you want to have employees ignoring you, being rude, thinking they’re some type of Gun god I guess. Their prices are high, everyone of the Ak ‘s I picked up whete awful quality. Loose wood, canted sights, bent safety and upper
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Review
#1314228 Review #1314228 is a subjective opinion of poster.
Reason of review
Poor customer service
2.8
Details
While filling out paper work to send revolver back to S&W for a barrel adjustment, I went to fill out the serial number, and the gun was gone. I ask where it was, and the guy behind the rental counter said that the other guy was shooting it. I ask him who gave him...
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Review
#1304828 Review #1304828 is a subjective opinion of poster.
Reason of review
Poor customer service