Product: Buds Gun Shop Shipping Service Clear all filters (47 of 47 reviews match)
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1.8
Details
I ordered a part I needed for my SilencerCo Osprey. When it arrived it wasn't round. The box had been crushed by something very heavy and the part was now oval. Bud's told me to print out a label. I don't have printer or smart phone. Bud's you deal with it we'll pay...
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Review
#1262782 Review #1262782 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Cons
  • Service is poor
Reason of review
Poor customer service
Loss
$50
Preferred solution
Have UPS come get the item for return.

Buds Gun Shop - Only as good as your word

1.4
Details
Ordered a handgun on their 90 day layaway. After I made the final payment they informed me that they no longer had the gun. I said I would pay and I did. They said they would deliver and they didn’t. Customer service just laughed it off. Their word is no good. Doesn’t get any worse in my book.
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Review
#1262237 Review #1262237 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue
Buds Gun Shop - Still waiting, took money, no updates. Terrible!!!
Won auction through egunner auctions. Seller name was PropertyRoom. Bud's Gun Shop handles all their firearms transfers. This was April 24, payment cleared bank on 25th. Will not respond to my customer service ticket, after initially saying it would ship last week. no...
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Review
#1249796 Review #1249796 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Pros
  • Pricing
Cons
  • Shipping and customer service
  • Lack of resolution to my problem
Reason of review
Poor customer service
Loss
$333
Preferred solution
Deliver product or service ordered
Tags
  • Bud s Guns
  • Buds Arbitrary Shipment Policies
  • No Response To Support Email
1.0
Details
Ordered a gun two weeks ago. Shows delivered at FLL. Called FLL yesterday and was told they never received it. Trying to get a refund, was told to pay a restocking fee. I shouldn’t have to pay for something that has not been delivered. customer service is horrible. I...
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Review
#1241527 Review #1241527 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue
1.0
Details
I ordered a shotgun from Bud's more than a month ago. I needed to get it by a certain date because I have to have some gunsmithing done to it before I use it in competition in April. After several emails and online chats and calls to customer service, they "do...
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Review
#1219825 Review #1219825 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Pros
  • Cheap prices
Cons
  • Lying customer service on delivery time and processing
  • Shipping
Reason of review
Problem with delivery
Preferred solution
Full refund
Tags
  • Bud s Guns
  • terrible delivery service

Buds Gun Shop in Lexington, Kentucky - Horrible

1.0
Details
Horrible place to buy a gun !! First they require that the FFL licensee be on their approved list, second they take up to 7 days to ship orders. I could not recommend this business. Also there is a 10% cancellation fee on orders...if you talk to a manager they have a canned response that is typical for big sloppy companies. Avoid Bud's at all costs ! {{Redacted}}
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Review
#1219725 Review #1219725 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue
ordered a 50 round clear drum for 40 cal glock.i got the package within a week.upon opening the package,i noticed the drum was solid black and looked nothing like I ordered.it plainly said on advertisement that it was clear and showed pics of the product ordered.it...
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4 comments
Anonymous
#1451513

You haven't been denied a refund or replacement, or, from what I read , even contacted the company about the error ... it is kind of you, Mr. Perfect, to condescend to write for the benefit of the rest of us ignorant peasants ; please have another perfect day in your spotless error free life and be careful you don't hurt yourself playing with big-boy toys.

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Review
#1218434 Review #1218434 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue

Buds Gun Shop - Slowww shipping

3.0
Details
Turtle shipping, keep getting emails my firearms has processed. Deceptive sales-states shipped in 3-7 days, after ordering says leaves warehouse 3-7 days excluding weekends. Been waiting for 2 weekends now, still not shipped. Just as you hurry and take $$$ from account, hurry and ship buyers products off! That’s Ridiculous customer service
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Review
#1217837 Review #1217837 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue

Buds Gun Shop - Very slow service

2.8
Details
Very very slow service. It is day 28 and my gun still has not shipped. Literally it’s been in shipping department now for 14 days. Never again. I will warn anyone that has time to listen to me, stay away from buds guns. This was my very first order also. Nice way to reign in new customers.
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Review
#1211895 Review #1211895 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue
1.4
Details
Placed an order with Buds the very first time. Placed an order on 02/27/18 and order two firearms and ammo. Emailed my firemans ID Card on 03/01/18 and they considered my order processing starting as of 03/02/18 starting the counter of there '3 to 7 business day'. My...
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Review
#1208540 Review #1208540 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Full refund