Product: Buds Gun Shop Shipping Service Rating: 2 Stars Clear all filters (9 of 47 reviews match)
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2.3
Details
I have been a customer of Buds for many years and have spent thousands of hard earned dollars. My purchase practice has always been payment in full with a certified bank check usually sent via USPS 2 day service. I live in Minnesota so I've never seen it take more than...
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Review
#1396182 Review #1396182 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Pros
  • Variety of selection
Cons
  • Poor customer service
Reason of review
Order processing issue
Tags
  • Buds Arbitrary Shipment Policies
1.9
Details
Who would pay 3% more to pay via cash ? Yep they advertise a price that is lower then others but don't actually want you to pay that price but instead pay the full credit card price when paying cash. First as a VIP Buds member , that means nothing to them so don't join...
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Review
#1365679 Review #1365679 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Pros
  • Easy to order
Reason of review
Poor customer service
Loss
$650
Preferred solution
Full refund
Tags
  • FALSE Reviews
  • Terrible Customer Service
1.9
Details
I have heard good things about Buds Guns. I ordered an in stock Taurus revolver and it didn't get shipped for over 2 weeks. I am in New Jersey we are only allowed one pistol every 30 days. Are permits are only good for 90 days and I had three permits which there delay...
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Review
#1361348 Review #1361348 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue
2.4
Details
i ordered some 22 lr ammo on june 24th and got a confirmation on june 25th it had been shipped. as of july 14th i have not only not received my ammo but have not been able to contact anyone by any means at buds. i am in NC and it does not take that long to ship an item...
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Review
#1303805 Review #1303805 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Cons
  • Service shipping
Reason of review
Problem with delivery
Loss
$58
Preferred solution
Deliver product or service ordered
Tags
  • Terrible Customer Service
1.7
Details
Buds says 3 to 5 days to ship. Well its 8 days and still has not shipped. They really are becoming the crap on line dealer. When you call you get attitude from rude and ignorant salesmen. I will be going elsewhere. so far I have never had a good experience with buds...
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1 comment
Anonymous
#1521245

After trying to find a gun in the website, I called Bud's for clarification on a couple of questions I had. This very rude dude answered the phone and told me he had too many customers in the store to answer questions.

He abruptly told me to "look it up on their website"! I started to reply and he hung up on me! I will spread the word and will not deal with Bud's guns!

Too many other gun stores to purchase from. I believe ANY problem with any staff member of any business is a direct reflection of management!

Review
#1281918 Review #1281918 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Cons
  • Staff
Reason of review
Poor customer service
Loss
$100
Preferred solution
Deal with a better vendor.
1.8
Details
I ordered a part I needed for my SilencerCo Osprey. When it arrived it wasn't round. The box had been crushed by something very heavy and the part was now oval. Bud's told me to print out a label. I don't have printer or smart phone. Bud's you deal with it we'll pay...
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Review
#1262782 Review #1262782 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Cons
  • Service is poor
Reason of review
Poor customer service
Loss
$50
Preferred solution
Have UPS come get the item for return.
1.5
Details
By the time I get it the gun , its going to be 20 days. That's unacceptable, especially when I paid cash. There is no phone number to call and speak to someone, only a chat box. I not doing business with people I cannot speak to directly. Had I known, I would of have...
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Review
#1144462 Review #1144462 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Pros
  • Prices
Cons
  • Shipping
Reason of review
Problem with delivery
2.4
Details
I ordered a gun on the 11th of August. I paid by e-check to ensure that I received the gun quickly. They don't do ANYTHING quickly at Buds. Even though it was an e-check they handled it like I had just sent them a check. It took 6 days to clear even though my bank...
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5 comments
Anonymous
#1536496

You guys obviously don’t feel the need to read the fine print eh?

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Review
#891599 Review #891599 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue

Buds Gun Shop Shipping Service Review from Walnut Grove, Georgia

1.5
Details
Very slow shipping. Be warned! I even picked one of their "Preferred FFL Dealers". Buds shipped the firearm without even checking with the FFL dealer. The dealer was out of town so Buds had it shipped back to their own shipping department. Buds them called me to pick another FFL dealer. I told them to pick it themselves, just make sure they are going to be in town to receive shipment. I paid over $1,300 and still don't have my firearm.
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Review
#888961 Review #888961 is a subjective opinion of poster.
Service
Buds Gun Shop Shipping Service
Reason of review
Order processing issue