Rating: 1 Star Clear all filters (49 of 222 reviews match)
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Since 2011 I had spent over $14,000 with Buds gun shop, a lot of money to be certain, and not all CSR's were so awful, nor had I ever spoken with Mr Valle before because of such, read on. Wed the 30th of May 2019 I ordered and paid in full for a $1400.00 pistol, and...
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1.0
I liked
  • Deserve far less then a one star rating
I didn't like
  • Unimaginablly awful customer service
#1551009

Buds Gun Shop - HORRIBLE CUSTOMER SERVICE

I had a horrible experience with Bud, I placed an online order for a Ruger 22 to give to my son for his birthday. In the purchase process Buds emailed me that the received my FFL information, 4 days later I called them back to check the status of the order. They then said that they never received the info. I sent them the FFL info a 2nd time and received another confirmation email. 2 hours later I then receive an email stating that the email is out of stock. BUDS totally messed up my sons birthday and I would recommend NEVER BUY FROM BUDS!!!!!!!!!!!!
1.0
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I didn't like
  • Lousey customer service
#1519674
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Buds Gun Shop - Confusing info on web site. No communication to resolve

Conflicting info on Weaver Premium MSR AR mount, correct Weaver #, incorrect description describing weaver SPR mount, same confusion @ check-out. Sent email, no response. No fone #, I'm done. Go Brownells/Midway. Great experience for guns with Tombstone Tac.
1.0
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I didn't like
  • No telephone number no email response
  • Policy and customer service
#1507263
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Buds Gun Shop - Flat out false advertising

S&W M&P9 Shield 7+1/8+1 9mm 3.1" S&W M&P9 Shield 7+1/8+1 9mm 3.1\ $274.00 $234.00 (After rebate) Ships Free This is what is says on the web page. After receiving the product, the 3rd pop up ststes for military only. Palmetto Armory has the same products for only $10 more but no rebates. Go to Palmetto Armory. Buds are LIARS!!!!!
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Billing Practices
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Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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Website
#1486425
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Well just echoing what others have said. I used the ACH method of payment to get the discount. Noticed after 4th business day the note in my account is "e check pending". Texted with customer service and they spouted the funds go through a clearing House and are not...
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1.0
#1482226
I ordered 2 magazines after ordering a carbine.They say they cannot ship the magazines to my post office box and i need to call them to change my shipping address.Somewhere along the line my carbine is being sent to my house and they placed my magazines to my po box. I...
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1.0
#1408185

Buds Gun Shop - Don’t deal in cash with these guys

Bud’s double charged my checking account for a final payment. I notified them via email and was asked to call them. But all I get is a message that lines are busy and to call back at a later time. Don’t know what their problem is; they should just give me back the money they stole and complete my order. I’ll never trust them with cash again, and quite frankly, their credit card prices aren’t all that great.
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Warranty
Website
#1394655
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AFTER I ORDERED 2 OF NAA FOR $143 DAYS LATER THE Cencal my orders, saying there is issue with order 3 years old no more detail was given and i was out side us . they just looked to anything not to ship those gun, i asked if the issue about none payment answer NO but...
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Anonymous
Jb

Try speaking to them in English, maybe they don’t understand your language. I have purchased over a dozen weapons from this site with no issues whatsoever. The ATF will think ...

Anonymous
j76475

I have bought more than a dozen firearms from Buds. Have never had a problem. All were shipped to my FFL and were as advertised.

1.0
#1385613
I purchased a CZ model 557 varmint short action rifle from Bud's in June 2018. When I received the rifle it looked brand new, It is a beautiful thing I might add. When sighting in the scope i noticed the extractor wasn't functioning properly, it would pull the case out...
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1.0
#1294689
I ordered a foregrip a week ago, which it says it takes up to 2-3 days and they gave me an invalid tracking number and have not updated me on my package since the 18th which it is now the 24th. I will never purchase another thing from this *** website
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Anonymous
Geo

I had a similar experience. THeir response from Customer service was "your exception has been noted"...That's all. Customer service did not even return call. But they still ha...

1.0
#1287535