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1.0
Details
Since 2011 I had spent over $14,000 with Buds gun shop, a lot of money to be certain, and not all CSR's were so awful, nor had I ever spoken with Mr Valle before because of such, read on. Wed the 30th of May 2019 I ordered and paid in full for a $1400.00 pistol, and...
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7 comments
Anonymous
#1763976

What is wrong with Bud's people?

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Review
#1551009 Review #1551009 is a subjective opinion of poster.
Pros
  • Deserve far less then a one star rating
Cons
  • Unimaginablly awful customer service
Reason of review
Poor customer service
Loss
$1400
Preferred solution
full written apology and a chat with the real owner of the shop!

Buds Gun Shop - Whoops we changed the price.....

1.0
Details
Ordered an SW MP 15 for $686 on friday the 9/20/19 .Today 9/23/19 I received an email saying there was a problem with my order. I called Buds and was told that there was an "error" on the price and now I have to pay 1000 for the firearm....... I spoke to a couple of people and basically was told to get bent.Buds guns shop will never have my business.
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Review
#1662221 Review #1662221 is a subjective opinion of poster.
Pros
  • Deserve far less then a one star rating
Cons
  • Incompetent customer service
  • Deseptive advertising
Reason of review
Pricing issue
Loss
$300
Preferred solution
Let the company propose a solution
Tags
  • Never Buy From Bud s Gun Shop

Buds Gun Shop - Horrible customer interaction

1.3
Details
I called to inquire about a specific handgun. The person I spoke with said they did not have one in stock so I asked if they could order one and if so how long would be before it would be in the store. He told me that if they could order one they would have one in the store so no they could not order one. I hung up and called back and asked to speak to a manager. When the manager came to the phone he acted very disinterested and did not act like it was a big deal. This is why I would never recommend this store to anyone. Spend a little extra money and support a local shop instead of these inconsiderate tools.
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Review
#1652640 Review #1652640 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Close the doors to the place

Buds Gun Shop - Taking Fraudulent Orders

1.3
Details
Ordered a Bushmaster Patrolman. Stock status confirmed during order. Budd suggested E-Check for 3% savings. Three days later called to again confirm order and shipping status. Rep said E-Check had not cashed and they were "trying" to fill order. I asked for confirmation of availability. They would not confirm! Called my bank to find E-Check was presented! Buds lied and took order without stock to ship. I cancelled order. Buds now wants 10% restocking fee...... what restocking! I informed bank. Buds are thieves!
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Review
#1615168 Review #1615168 is a subjective opinion of poster.
Cons
  • Misrepresentation
Reason of review
Order processing issue
Loss
$750
Preferred solution
Full refund
Tags
  • Terrible Customer Service
2.3
Details
I have been a customer of Buds for many years and have spent thousands of hard earned dollars. My purchase practice has always been payment in full with a certified bank check usually sent via USPS 2 day service. I live in Minnesota so I've never seen it take more than...
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Review
#1396182 Review #1396182 is a subjective opinion of poster.
Pros
  • Variety of selection
Cons
  • Poor customer service
Reason of review
Order processing issue
Tags
  • Buds Arbitrary Shipment Policies
1.6
Details
Buds Gun Shop - Bud's advertises "factory new" guns but will ship you used guns
Buds Gun Shop - Bud's advertises "factory new" guns but will ship you used guns
Bottom line: Bud's sells used range guns and demo guns as "factory new." You will get screwed by this company if you pay using any method other than a credit card. I would not recommend buying from them at all after my recent experience. I ordered a Savage 10 Ashbury...
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Review
#1287994 Review #1287994 is a subjective opinion of poster.
Cons
  • Incompetent customer service
  • Fraudulent sales practices
  • Damaged product
Reason of review
Damaged or defective
Preferred solution
I've already resolved this matter by canceling my credit card transaction.
Tags
  • False Advertisement
  • Scam
  • Terrible Customer Service
  • Rip Off
  • Deceptive Advertising
  • Incompetence

Buds Gun Shop in New Port Richey, Florida - Financed purchase

4.4
Details
I was not able to speak with anyone about my order. In fact, the "Q" kept adding time to the "estimated wait time". After 20 mln., I gave up and hung up when the wait more than doubled the quoted wait time.. :(
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Review
#1658635 Review #1658635 is a subjective opinion of poster.
Buds Gun Shop - I bougth a new rifle and I got surprise when arrive home
I bought I T/C Compass from this site. They state in the page that is new. When I got home from the gun shop after the transfer, I found a "Repair Order Competitions" from S&W. I have talking with costumer services and they state that the gun is brand new. /I expose...
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Review
#1576003 Review #1576003 is a subjective opinion of poster.

Buds Gun Shop - Military discount

2.6
Details
It sounded like a fax machine I’m interested in the .22 nova freedom air rifle and hoped you offered veteran discounts I included my drivers license with veteran in the license and a picture of my CPL
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Review
#1552700 Review #1552700 is a subjective opinion of poster.
Reason of review
Pricing issue
1.0
Details
I had a horrible experience with Bud, I placed an online order for a Ruger 22 to give to my son for his birthday. In the purchase process Buds emailed me that the received my FFL information, 4 days later I called them back to check the status of the order. They then...
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2 comments
Anonymous
#1756093

I assume you sent Buds an actual copy of the FFL license, correct? Just giving them the name and phone does not work.

It is your job to get an actual "signed copy" of the FFL license and forward it to Buds. They keep a large list of FFLs on file from each time they sell in your area.

Just wondering why the confusion. I always just have my FFL fax or email them a copy.

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Review
#1519674 Review #1519674 is a subjective opinion of poster.
Cons
  • Lousey customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Never Buy From Bud s Gun Shop