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Since 2011 I had spent over $14,000 with Buds gun shop, a lot of money to be certain, and not all CSR's were so awful, nor had I ever spoken with Mr Valle before because of such, read on. Wed the 30th of May 2019 I ordered and paid in full for a $1400.00 pistol, and...
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1.0
I liked
  • Deserve far less then a one star rating
I didn't like
  • Unimaginablly awful customer service
#1551009
I have been a customer of Buds for many years and have spent thousands of hard earned dollars. My purchase practice has always been payment in full with a certified bank check usually sent via USPS 2 day service. I live in Minnesota so I've never seen it take more than...
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2.3
I liked
  • Variety of selection
I didn't like
  • Poor customer service
#1396182
Buds Gun Shop - Bud's advertises "factory new" guns but will ship you used guns
Buds Gun Shop - Bud's advertises "factory new" guns but will ship you used guns
Bottom line: Bud's sells used range guns and demo guns as "factory new." You will get screwed by this company if you pay using any method other than a credit card. I would not recommend buying from them at all after my recent experience. I ordered a Savage 10 Ashbury...
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1.6
I didn't like
  • Deceptive advertising
  • Incompetent customer service
  • Misleading product description
#1287994

Buds Gun Shop - Buds Guns fake sales and no help from the idiot sales people.

I bought a gun that was supposed to be in stock. I waited two weeks and nothing. Finally got a hold of someone who said it was out of stock. Had to wait two more weeks and still no refund. Disputed the charge on my CC to get my money back. What a bunch of idiots.
1.6
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Warranty
Website
#1427927
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Buds Gun Shop - Military discount

It sounded like a fax machine I’m interested in the .22 nova freedom air rifle and hoped you offered veteran discounts I included my drivers license with veteran in the license and a picture of my CPL
2.6
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Website
#1552700
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Buds Gun Shop - HORRIBLE CUSTOMER SERVICE

I had a horrible experience with Bud, I placed an online order for a Ruger 22 to give to my son for his birthday. In the purchase process Buds emailed me that the received my FFL information, 4 days later I called them back to check the status of the order. They then said that they never received the info. I sent them the FFL info a 2nd time and received another confirmation email. 2 hours later I then receive an email stating that the email is out of stock. BUDS totally messed up my sons birthday and I would recommend NEVER BUY FROM BUDS!!!!!!!!!!!!
1.0
Details
Customer service
Staff
I didn't like
  • Lousey customer service
#1519674
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I wonder how many people have been ripped off by this. I have contacted the Ohio Atty Generals office and they are looking into this. This is nothing but a scam! This is the reason for charging your cc as soon as the order is placed so they can make sure that they can...
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#1174225

Buds Gun shop- first time buyer

I bought the MSAR STG, I received the rifle in a week of buying it. The rifle was in excellent condition! I shot it and it was amazing! Thank You so much Buds
4.8
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1532356
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I ordered a S&W M29. I chose their layaway option. My deposit was taken, and after a few days I was told to contact CS about a problem with my order. They said there was an inventory issue, and that model was not in stock. I added it to my wish list. I was notified...
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3.1
I liked
  • Discounts
I didn't like
  • Losing my pistol
  • Deceptive advertising
  • Deseptive advertising
#1483670

Buds Gun Shop - Confusing info on web site. No communication to resolve

Conflicting info on Weaver Premium MSR AR mount, correct Weaver #, incorrect description describing weaver SPR mount, same confusion @ check-out. Sent email, no response. No fone #, I'm done. Go Brownells/Midway. Great experience for guns with Tombstone Tac.
1.0
Details
Customer service
Website
I didn't like
  • No telephone number no email response
  • Policy and customer service
#1507263
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