Buds Gun Shop Reviews and Complaints
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1
ISSUE RESOLVED
233
TOTAL REVIEWS
$25.5K
CLAIMED LOSSES
$463
AVG LOSS
120K
PAGE VIEWS
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Ask a Question About Buds Gun Shop
Cons
- Customer service
- Shipping and customer service
- Deceptive advertising
Pros
- Price
- Pricing
- Variety of selection
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- Latest review first
- Most helpful reviews first
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Verified Reviewer
Update by user Nov 14
Mr. Scottie Moran of Buds Gun Shop as resolved my issues.
Original review posted by user Nov 13
Long standing no issue account restricted due to simple inquiry into cart processing on consumer side. "I have been told twice by 2 different Buds Gun Shop Managers and or Directors that my observation of what... Most Helpful
Review
Service
Buds Gun Shop Customer Care
Pros
- Decent inventory
Cons
- Less than honerable staff members
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
Tags
Buds Gun Shop review in Georgetown, Kentucky: A good place to purchase all your firearm needs
I have been going to Buds Gun Shop for years. I have used their range, have bought ammo and have purchased 6 guns from them and can honestly say Ive never had a problem with them. Everyone Ive ever dealt with at Buds has been polite, professional, knowledgeable and very helpful. I recommend this company wholeheartedly and cannot say enough about them.
Review
Product
Buds Gun Shop Firearm
Buds Gun Shop review: If you have a problem with an order immediately cancel your order. If you complain they circle the wagons and will not communicate with you.
I had a complaint on their police sales. Tried to contact him to resolve issue. Three months later after numerous phone calls and emails he would not respond. Tried to file a complaint. Offered to provide details and all emails, and told them about his refusal to communicate. There answer to my complaint was "OK" literally "OK." I have advised LE in my area to steer away from them, which is truly sad because I have been a die hard fan and always preached their good service. They promote customer service. As long as you don't complain then you mean nothing. Truly sad from a many year customer and many many guns purchased.
Review
Reason of review
Poor customer service
Tags
Buds Gun Shop review in New Delhi, National Capital Territory Of Delhi: No any response on my order 28 july 2019
i orderd a pistol of glock G13 on name of vijay pal 0n 28 or 29 july .i forgot my order no by unluck,but i canot even get a call from buds. i have made prepaid payment can u help me, a long time has passed away, vijay pal son/of sh bahadur singh gurgano state haryana,country india.ph 9999008752,www.ajaykataria0387@gmail.com
Review
Service
Buds Gun Shop Shipping Service
Buds Gun Shop review: Shipping time is extreemly excessive
it sounded like a direct withdraw from your checking account would be faster, but they tie your money up without the gun being shipped, for an extra week. then if you cancel, they still take the money out of your account then write a refund check and mail it back to you. I should have bought this same gun for the same price from Gunbroker.com and saved 2 weeks time.
Review
Service
Buds Gun Shop Shipping Service
Cons
- Excessive shipping and processing
Reason of review
Order processing issue
Loss
$100
Preferred solution
Make it easier to change method of payment and speed shipping
Buds Gun Shop review: Whoops we changed the price.....
Ordered an SW MP 15 for $686 on friday the 9/20/19 .Today 9/23/19 I received an email saying there was a problem with my order. I called Buds and was told that there was an "error" on the price and now I have to pay 1000 for the firearm....... I spoke to a couple of people and basically was told to get bent.Buds guns shop will never have my business.
Review
Service
Buds Gun Shop Shipping Service
Pros
- Deserve far less then a one star rating
Cons
- Incompetent customer service
- Deseptive advertising
Reason of review
Pricing issue
Loss
$300
Preferred solution
Let the company propose a solution
Tags
Buds Gun Shop review in New Port Richey, Florida: Financed purchase
I was not able to speak with anyone about my order. In fact, the "Q" kept adding time to the "estimated wait time". After 20 mln., I gave up and hung up when the wait more than doubled the quoted wait time.. :(
Review
Product
Ruger Rifle
Buds Gun Shop review: Horrible customer interaction
I called to inquire about a specific handgun. The person I spoke with said they did not have one in stock so I asked if they could order one and if so how long would be before it would be in the store. He told me that if they could order one they would have one in the store so no they could not order one. I hung up and called back and asked to speak to a manager. When the manager came to the phone he acted very disinterested and did not act like it was a big deal. This is why I would never recommend this store to anyone. Spend a little extra money and support a local shop instead of these inconsiderate tools.
Review
Reason of review
Poor customer service
Preferred solution
Close the doors to the place
Buds Gun Shop review: Taking Fraudulent Orders
Ordered a Bushmaster Patrolman. Stock status confirmed during order. Budd suggested E-Check for 3% savings. Three days later called to again confirm order and shipping status. Rep said E-Check had not cashed and they were "trying" to fill order. I asked for confirmation of availability. They would not confirm! Called my bank to find E-Check was presented! Buds lied and took order without stock to ship. I cancelled order. Buds now wants 10% restocking fee...... what restocking! I informed bank. Buds are thieves!
Review
Service
Buds Gun Shop Shipping Service
Cons
- Misrepresentation
Reason of review
Order processing issue
Loss
$750
Preferred solution
Full refund
Tags
I bought I T/C Compass from this site. They state in the page that is new. When I got home from the gun shop after the transfer, I found a "Repair Order Competitions" from S&W. I have talking with costumer services and they state that the gun is brand new. /I expose...
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Review
Compare Buds Gun Shop to
Buds Gun Shop
6 reviews
VS
GunBroker
6 reviews
Buds Gun Shop review in Roxboro, North Carolina: Great service and good prices.
I have made 2 purchases and everything went very smooth, I will buy from Buds again.
Review
Service
Buds Gun Shop Customer Care
Reason of review
Good customer service
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