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Most Helpful
1.0
Details
Since 2011 I had spent over $14,000 with Buds gun shop, a lot of money to be certain, and not all CSR's were so awful, nor had I ever spoken with Mr Valle before because of such, read on. Wed the 30th of May 2019 I ordered and paid in full for a $1400.00 pistol, and...
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6 comments
Anonymous
#1758804

it sounds to me like the Customer is an *** to everyone!!!!

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Review
#1551009 Review #1551009 is a subjective opinion of poster.
Pros
  • Deserve far less then a one star rating
Cons
  • Unimaginablly awful customer service
Reason of review
Poor customer service
Loss
$1400
Preferred solution
full written apology and a chat with the real owner of the shop!

Buds Gun Shop - Whoops we changed the price.....

1.0
Details
Ordered an SW MP 15 for $686 on friday the 9/20/19 .Today 9/23/19 I received an email saying there was a problem with my order. I called Buds and was told that there was an "error" on the price and now I have to pay 1000 for the firearm....... I spoke to a couple of people and basically was told to get bent.Buds guns shop will never have my business.
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Review
#1662221 Review #1662221 is a subjective opinion of poster.
Pros
  • Deserve far less then a one star rating
Cons
  • Incompetent customer service
  • Deseptive advertising
Reason of review
Pricing issue
Loss
$300
Preferred solution
Let the company propose a solution
Tags
  • Never Buy From Bud s Gun Shop

Buds Gun Shop in New Port Richey, Florida - Financed purchase

4.4
Details
I was not able to speak with anyone about my order. In fact, the "Q" kept adding time to the "estimated wait time". After 20 mln., I gave up and hung up when the wait more than doubled the quoted wait time.. :(
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Review
#1658635 Review #1658635 is a subjective opinion of poster.

Buds Gun Shop - Horrible customer interaction

1.3
Details
I called to inquire about a specific handgun. The person I spoke with said they did not have one in stock so I asked if they could order one and if so how long would be before it would be in the store. He told me that if they could order one they would have one in the store so no they could not order one. I hung up and called back and asked to speak to a manager. When the manager came to the phone he acted very disinterested and did not act like it was a big deal. This is why I would never recommend this store to anyone. Spend a little extra money and support a local shop instead of these inconsiderate tools.
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Review
#1652640 Review #1652640 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Close the doors to the place

Buds Gun Shop - Taking Fraudulent Orders

1.3
Details
Ordered a Bushmaster Patrolman. Stock status confirmed during order. Budd suggested E-Check for 3% savings. Three days later called to again confirm order and shipping status. Rep said E-Check had not cashed and they were "trying" to fill order. I asked for confirmation of availability. They would not confirm! Called my bank to find E-Check was presented! Buds lied and took order without stock to ship. I cancelled order. Buds now wants 10% restocking fee...... what restocking! I informed bank. Buds are thieves!
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Review
#1615168 Review #1615168 is a subjective opinion of poster.
Cons
  • Misrepresentation
Reason of review
Order processing issue
Loss
$750
Preferred solution
Full refund
Tags
  • Terrible Customer Service
Buds Gun Shop - I bougth a new rifle and I got surprise when arrive home
I bought I T/C Compass from this site. They state in the page that is new. When I got home from the gun shop after the transfer, I found a "Repair Order Competitions" from S&W. I have talking with costumer services and they state that the gun is brand new. /I expose...
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Review
#1576003 Review #1576003 is a subjective opinion of poster.

Buds Gun Shop in Roxboro, North Carolina - Great service and good prices.

5.0
Details
I have made 2 purchases and everything went very smooth, I will buy from Buds again.
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Review
#1574233 Review #1574233 is a subjective opinion of poster.
Reason of review
Good customer service

Buds Gun Shop - Rude guy behind the counter

2.0
Details
Today I came in with some buddies to look at some guns. We were not in the market to buy today but was looking to narrow down some gun options. My buddies are not knowledgeable about guns so I was going over different types of guns. When I asked to see some ammo the guy was rude and acted as though I was bothering him. I wasn’t wasting his time because I was going to buy some ammo for my gun but after how he was acting I asked for anything and everything then just walk away. I normally don’t go to bids for this reason alone but they wanted to go. If you are looking for great service and good products go to center fire.
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Review
#1562597 Review #1562597 is a subjective opinion of poster.
Reason of review
Poor customer service

Buds Gun Shop - Phone numbers are fax machines

I’ve tried to contact buds to find out about military discounts
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Review
#1552706 Review #1552706 is a subjective opinion of poster.
Reason of review
Poor customer service

Buds Gun Shop - Military discount

2.6
Details
It sounded like a fax machine I’m interested in the .22 nova freedom air rifle and hoped you offered veteran discounts I included my drivers license with veteran in the license and a picture of my CPL
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Review
#1552700 Review #1552700 is a subjective opinion of poster.
Reason of review
Pricing issue

Buds Gun Shop - Slowest Fulfillment I've Ever Heard Of

Placed an order for an in-stock item, paid, received confirmation of order receipt. 8 days later, item still had not shipped. Contacted customer service twice. No transparency- the operators can only tell you what you already see on your order page- apparently they see the same info you do.
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Review
#1545147 Review #1545147 is a subjective opinion of poster.
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution