Buds Gun Shop Reviews and Complaints
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Most Helpful
1 comment
Since 2011 I had spent over $14,000 with Buds gun shop, a lot of money to be certain, and not all CSR's were so awful, nor had I ever spoken with Mr Valle before because of such, read on. Wed the 30th of May 2019 I ordered and paid in full for a $1400.00 pistol, and...
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Author
FoolhardyDog
Pros
- Deserve far less then a one star rating
Cons
- Unimaginablly awful customer service
Reason of review
Poor customer service
Loss
$1400
Preferred solution
full written apology and a chat with the real owner of the shop!
0 comments
I bought I T/C Compass from this site. They state in the page that is new. When I got home from the gun shop after the transfer, I found a "Repair Order Competitions" from S&W. I have talking with costumer services and they state that the gun is brand new. /I expose...
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Author
PissedConsumer1576003
0 comments
Buds Gun Shop - Great service and good prices.
I have made 2 purchases and everything went very smooth, I will buy from Buds again.
Author
PissedConsumer1574233
Service
0 comments
Buds Gun Shop - Rude guy behind the counter
Today I came in with some buddies to look at some guns. We were not in the market to buy today but was looking to narrow down some gun options. My buddies are not knowledgeable about guns so I was going over different types of guns. When I asked to see some ammo the guy was rude and acted as though I was bothering him. I wasn’t wasting his time because I was going to buy some ammo for my gun but after how he was acting I asked for anything and everything then just walk away. I normally don’t go to bids for this reason alone but they wanted to go. If you are looking for great service and good products go to center fire.
Author
NiceMacaroniPenguin190
Service
Reason of review
Poor customer service
0 comments
Buds Gun Shop - Phone numbers are fax machines
I’ve tried to contact buds to find out about military discounts
Author
HurriedAldabraGiantTortoise
Service
Reason of review
Poor customer service
0 comments
Buds Gun Shop - Military discount
It sounded like a fax machine I’m interested in the .22 nova freedom air rifle and hoped you offered veteran discounts I included my drivers license with veteran in the license and a picture of my CPL
Author
HurriedAldabraGiantTortoise
Reason of review
Pricing issue
0 comments
Buds Gun Shop - Slowest Fulfillment I've Ever Heard Of
Placed an order for an in-stock item, paid, received confirmation of order receipt. 8 days later, item still had not shipped. Contacted customer service twice. No transparency- the operators can only tell you what you already see on your order page- apparently they see the same info you do.
Author
MonthlyQuokka
Service
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
0 comments
Buds Gun Shop - Canceling a order
Order a gun had not shipped out wanting to cancel order I know it will coast 10% to cancel the order they got my money they can't even tell me if the order has been canceled in this day thats a no brainer you got my money right away the order is in your store your not sending the gun give my money just as fast as you got it my bank told me that they use your money for as long as they can they can give it back as fast as they took it I am done with this Buds Guns and will do some advertising for them
Author
PissedConsumer1536359
Reason of review
Poor customer service
0 comments
Buds Gun shop- first time buyer
I bought the MSAR STG, I received the rifle in a week of buying it. The rifle was in excellent condition! I shot it and it was amazing! Thank You so much Buds
Author
BleakElephantSeal
0 comments
Buds Gun Shop - Changed price while paying
This morning I was in the middle of paying for five boxes of ammunition and while I was paying they changed the price from $27 to $41.85 and canceled my transaction then tried to tell me I would have to order at the current price. When asked if they would honor the price At which they had posted they refused
Author
DisillusionedBengalTiger209
Companies Similar to Buds Gun Shop
0 comments
Buds Gun Shop - HORRIBLE CUSTOMER SERVICE
I had a horrible experience with Bud, I placed an online order for a Ruger 22 to give to my son for his birthday. In the purchase process Buds emailed me that the received my FFL information, 4 days later I called them back to check the status of the order. They then said that they never received the info. I sent them the FFL info a 2nd time and received another confirmation email. 2 hours later I then receive an email stating that the email is out of stock. BUDS totally messed up my sons birthday and I would recommend NEVER BUY FROM BUDS!!!!!!!!!!!!
Author
ShyAxolotl726
Service
Cons
- Lousey customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
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This is all anyone needs to do when confronted by *** like this at ANY retail establishment online. Call your CREDIT CARD company and ask them to intitate a chargeback. Done d...