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1 comment
1.0
Details
Since 2011 I had spent over $14,000 with Buds gun shop, a lot of money to be certain, and not all CSR's were so awful, nor had I ever spoken with Mr Valle before because of such, read on. Wed the 30th of May 2019 I ordered and paid in full for a $1400.00 pistol, and...
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Anonymous
#1707626

This is all anyone needs to do when confronted by *** like this at ANY retail establishment online. Call your CREDIT CARD company and ask them to intitate a chargeback. Done d...

Author
Pros
  • Deserve far less then a one star rating
Cons
  • Unimaginablly awful customer service
Reason of review
Poor customer service
Loss
$1400
Preferred solution
full written apology and a chat with the real owner of the shop!
Review #1551009 is a subjective opinion of poster.
0 comments
Buds Gun Shop - I bougth a new rifle and I got surprise when arrive home
I bought I T/C Compass from this site. They state in the page that is new. When I got home from the gun shop after the transfer, I found a "Repair Order Competitions" from S&W. I have talking with costumer services and they state that the gun is brand new. /I expose...
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Author
Review #1576003 is a subjective opinion of poster.
0 comments

Buds Gun Shop - Great service and good prices.

5.0
Details
I have made 2 purchases and everything went very smooth, I will buy from Buds again.
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Author
Review #1574233 is a subjective opinion of poster.
0 comments

Buds Gun Shop - Rude guy behind the counter

2.0
Details
Today I came in with some buddies to look at some guns. We were not in the market to buy today but was looking to narrow down some gun options. My buddies are not knowledgeable about guns so I was going over different types of guns. When I asked to see some ammo the guy was rude and acted as though I was bothering him. I wasn’t wasting his time because I was going to buy some ammo for my gun but after how he was acting I asked for anything and everything then just walk away. I normally don’t go to bids for this reason alone but they wanted to go. If you are looking for great service and good products go to center fire.
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Author
Reason of review
Poor customer service
Review #1562597 is a subjective opinion of poster.
0 comments

Buds Gun Shop - Phone numbers are fax machines

I’ve tried to contact buds to find out about military discounts
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Author
Reason of review
Poor customer service
Review #1552706 is a subjective opinion of poster.
0 comments

Buds Gun Shop - Military discount

2.6
Details
It sounded like a fax machine I’m interested in the .22 nova freedom air rifle and hoped you offered veteran discounts I included my drivers license with veteran in the license and a picture of my CPL
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Author
Reason of review
Pricing issue
Review #1552700 is a subjective opinion of poster.
0 comments

Buds Gun Shop - Slowest Fulfillment I've Ever Heard Of

Placed an order for an in-stock item, paid, received confirmation of order receipt. 8 days later, item still had not shipped. Contacted customer service twice. No transparency- the operators can only tell you what you already see on your order page- apparently they see the same info you do.
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Author
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
Review #1545147 is a subjective opinion of poster.
0 comments

Buds Gun Shop - Canceling a order

Order a gun had not shipped out wanting to cancel order I know it will coast 10% to cancel the order they got my money they can't even tell me if the order has been canceled in this day thats a no brainer you got my money right away the order is in your store your not sending the gun give my money just as fast as you got it my bank told me that they use your money for as long as they can they can give it back as fast as they took it I am done with this Buds Guns and will do some advertising for them
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Author
Reason of review
Poor customer service
Review #1536359 is a subjective opinion of poster.
0 comments

Buds Gun shop- first time buyer

4.8
Details
I bought the MSAR STG, I received the rifle in a week of buying it. The rifle was in excellent condition! I shot it and it was amazing! Thank You so much Buds
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Author
Review #1532356 is a subjective opinion of poster.
0 comments

Buds Gun Shop - Changed price while paying

This morning I was in the middle of paying for five boxes of ammunition and while I was paying they changed the price from $27 to $41.85 and canceled my transaction then tried to tell me I would have to order at the current price. When asked if they would honor the price At which they had posted they refused
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Author
Review #1526208 is a subjective opinion of poster.
0 comments

Buds Gun Shop - HORRIBLE CUSTOMER SERVICE

1.0
Details
I had a horrible experience with Bud, I placed an online order for a Ruger 22 to give to my son for his birthday. In the purchase process Buds emailed me that the received my FFL information, 4 days later I called them back to check the status of the order. They then said that they never received the info. I sent them the FFL info a 2nd time and received another confirmation email. 2 hours later I then receive an email stating that the email is out of stock. BUDS totally messed up my sons birthday and I would recommend NEVER BUY FROM BUDS!!!!!!!!!!!!
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Author
Cons
  • Lousey customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Never Buy From Bud s Gun Shop
Review #1519674 is a subjective opinion of poster.