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1.9
Details
I have heard good things about Buds Guns. I ordered an in stock Taurus revolver and it didn't get shipped for over 2 weeks. I am in New Jersey we are only allowed one pistol every 30 days. Are permits are only good for 90 days and I had three permits which there delay...
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Review
#1361348 Review #1361348 is a subjective opinion of poster.
Reason of review
Order processing issue
2.6
Details
I ordered a Ruger Redhawk .45 revolver. In the "Community" Q&A for the revolver, the BGS "approved" answer to a customer question stated that the revolver shot .45 Colt and .45 Auto, the latter with a moon clip. In fact, the revolver was a discontinued model that shot...
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Review
#1360304 Review #1360304 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$750
Preferred solution
Allow me to return item and exchange it for a different one.
I am an FFL and ordered an upper and lower set from Buds. Immediately after my order was placed, I emailed my FFL info and other requested info to the supplied Buds FFL email address. After three days, I received an email from Buds saying they need FFL info to ship my...
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Review
#1358391 Review #1358391 is a subjective opinion of poster.
2.8
Details
Bought a Lee 44 mag reloading kit from buds, only received a shell plate. Contacted Bud's, worthless customer service. Claimed to be an error on the website, however I know 3 other people who made the same purchase and ALL of us were screwed over by Bud's. Bud's still...
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Review
#1350537 Review #1350537 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.9
Details
Second time this happened to me won’t be a third. Placed high demand pistol on layaway and when came time to pay off which I did there was a problem. They didn’t have my gun some lie about stocking error. What a line of crap then when you finally talk to a rep they are...
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2 comments
Anonymous
#1550648

Buds gun shop states "Lowest Price Guarantee.) When I found a lower price on an identical firearm. Buds gun shop would not honor LPG advertisement.

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Review
#1343048 Review #1343048 is a subjective opinion of poster.
I ordered a handgun at buds the ordering and shipping process was smooth (or so I thought). Prior to shipping, I explained to Buds that my FFL was closed on Sunday & Monday and they said no problem. So the handgun shipped and I tracked it via tracking number. It took a...
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2 comments
Anonymous
#1548807

How you lost,949.00 dollars, on a order to buds gun, ???

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Review
#1339798 Review #1339798 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$949
Preferred solution
The company should include some perks to help sustain a somewhat decent relationship after the gun still hasn't shipped in almost two weeks
They sent the wrong item and it is impossible to contact them to work out the issue. I don't care to describe there issues but I suggest you do your shopping somewhere else. They have no toll free tn. Click to chat will not work this issue. hold times expected to be 39...
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Review
#1335857 Review #1335857 is a subjective opinion of poster.
Reason of review
Poor customer service

Buds Gun Shop in Lexington, Kentucky - POS customer service and policies

1.5
Details
Worst customer service ever. Took me 4 days to get thru to them by phone. Wait times are 45min or more. Finally I get a hold of them and they refused to take my damaged "factory new" gun back. What a load of BS, NEVER BUYING FROM THEM. {{Redacted}}
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Review
#1335497 Review #1335497 is a subjective opinion of poster.
Product
Reason of review
Bad quality
Loss
$600
Preferred solution
Full refund

Buds Gun Shop - Great Store

4.9
Details
I’m really happy to be a Bud’s costumer, the staff is very professional knowledgeable and polite
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Review
#1328151 Review #1328151 is a subjective opinion of poster.
Reason of review
Good customer service

Buds Gun Shop - FFL # need

4.9
Details
I have to call on week day
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Review
#1327903 Review #1327903 is a subjective opinion of poster.