Manufacturer: Budget Rent A Car Category: Car Rentals Clear all filters (2 of 2 reviews match)
I rented an SUV from Budget on 8/26/2016 for a one-way trip from Chicago, IL, to Ronkonkoma, NY. When the vehicle was "scanned in" at the time of its delivery to Ronkonkoma, NY, the Budget computer rang up a figure that was roughly double what I was expecting to pay. This was triggered by the time difference between the pickup location (Central) and the drop off location (Eastern). I picked the car up at 4:13 p.m. Chicago time and dropped it...
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I liked
  • Quality vehicle
I didn't like
  • Deceiving sly untrustworthy
  • Unauthorized charges
  • Being overcharged
20 by priceline for a jeep rental for a week in the US Virgin Islands, St. Thomas Airport. Budget told me their no fault insurance was a little over 100 dollars. If something happened, I owed nothing. I did not expect 921.71 on the contract and then to be charged yet more - 1152.00 on my credit card when I was told all was well and no further charges were to be assessed. I spoke with Cherii 340-776-5774 who was flippant and rude and told me...
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I didn't like
  • Being lied to and cheated
  • Upgrade policy is designed to rip off consumers
  • Customer service