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Verified Reviewer New Reviewer

Does not respect contract

1.0
To whom it may concern .Just to let you know that the car rental from budget we had confirmed and paid in advanced did not take place. When we arrived at our destination we were informed that they no longer had any cars available. Our name appeared on a list of reservations, but the employee said there was nothing he could do. This breach in contract caused a lot of complications as we had to rent another car for much higher price. Thank you David Chavez

User's recommendation: Verify with budget car rental direct before you arrive.

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ID
#3222982 Review #3222982 is a subjective opinion of poster.
Cons
  • Bad and corrupt employees
Loss
$1200
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Horrific experience

1.0
Original review updated by user Sep 20, 2021
They failed to check in my car on return and charged me for a month. I had to fight to get the over 2000.00 back. I incurred interest charges and over limit fees on my card. The customer service agents ( except for the last one) were rude and snotty. Here it is 3 months later and they just hit my card with toll charges. There are no toll charges between Springfield Mo and St Louis Mo.

User's recommendation: BEWARE!! if you have to use this company check every little thing. Dont trust express anything.

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#2889598 Review #2889598 is a subjective opinion of poster.
Location
Berkeley, Missouri
Service
Budget Rent A Car Car Rental
Cons
  • Fraud
Loss
$75
Preferred solution
Full refund
New Reviewer

I have tried to get this handled in house but have been ignored and dealt with rude customer service.

1.0
Budget Rent A Car System - I have tried to get this handled in house but have been ignored and dealt with rude customer service.
After waiting in line for 2 hours to pick my rented vehicle. I rented a car for 2 days from the budget rent a car, I turned down all add ons even insurance because i have my own insurance. I was told i would be charged a total of $250 to my card. I was booked for a...
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#2724657 Review #2724657 is a subjective opinion of poster.
Location
Miami, Florida
Service
Budget Rent A Car Car Rental
Cons
  • Super shady business practices
Loss
$250
Preferred solution
Price reduction
New Reviewer

Budget Moving Company/Air One a Scam!!!!

his company is a SCAM!!! We thought we were getting a better deal with them but it was a total 'bait and switch'! Moved across country from Ca to NC. Everything pretty professional on the 'front end' in Ca but has been a living h++* on the delivery end, here in NC!!! The "professional" movers showed up at 8 am, only 2, and we had 5 or 6 packing us up in Ca. They had NO TOOLS to reassemble our furniture which was clearly spelled out in our contract. The driver then told us we owed him an additional 300.00 on top of the 10+K we had already paid because they had to walk 15 more feet!Furniture and other items scratched or broken. Stuffed a bunch of things in the garage when they were supposed to put them in specific rooms/areas. One of the men was verbally abusive to my son and later said he was not a "professional mover" but rather was called last minute, as his "old lady told him he needed to get a job". Spoke on the phone with representatives, one of which hung up on me because I said the crew did not bring ANY tools to reassemble our furniture. The only 'tool' I saw was a box-cutter!!!! My son and I ended up putting the bed completely together so I can get some sleep for new job tomorrow. Totally unprofessional and would NEVER use them again for a move...not even for a short move. Untrustworthy, breech of contract and if you want your stuff scratched up and new home with scratches on floor or other problems...go with Budget! Yuck!!! Total rip-off.. STAY AWAY from this company. Your Desired Resolution: I seek a complete refund for the move as the damage tat was created to our furniture and new "rental" home will far outweigh what we paid for your supposedly great customer service. As I was listening to your recorded message today as I was on hold forever about our he**ish move, I had to laugh at how your company touts how "careful" and "safe" you are with peoples belongings! Totally bogus!!! I never seen people try to get stuff off a truck so fast a jam it in a corner! Assembly? What assembly?! Shame on your company for it's breech of contract. Will be seeing you in court!
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#526347 Review #526347 is a subjective opinion of poster.
Location
Indian Trail, North Carolina
Reason of review
Damaged or defective
Loss
$10
Preferred solution
Full refund

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