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Im really upset with budget mobile. I order new service with the about 33 days ago and still have not recieve a phone. Every single i would call them they would say to wait because they have a lot of back orders because of the xmas. That bs. Now everytime i try to call them about my phone i get message that busy take other calls and i wait about 5 min. And then they hang on me. I really upset because i need phone . Now im going get another phone...
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Hey, this is some ***, policys clearly state, that privacy matters. However, will your company up hold policy after complaints. Ok, Ive, got a private carrier, which dosent allow privacy violations. Now, I get people whose using Buget Moblie services search my phone and screen for passwords etc. Now, privacy says lost of service for the violaters. So, you like socialism, and Distraction Theory, here. Im filing complaint on the other homeless...
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Approval denied after being approved and sent the phone. Was directed to reapply but am now blocked by their website after entering my zip code. Customer Service has been of no help what so ever. Budget Mobile was very easy to apply the first time and was working out well until service was cut short and told my proof of eligibility was not current enough. I now have a new photo of a new document, but can not submit it.... dunno. I need twenty...
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Budget Mobile Phone Service Review

#999832
1.8
I desperately need help, I'm a senior so I got a free phone. So now all it will do is dial emergency calls. I call 888-777-4007 and it kicks me off because u have many calls coming in. So I go on line to budget and it says your site is not working. This is the same thing that had happened numerous times. ..EXACTLY the same thing step by step :( HELPPPPPP
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Cell Phone Review

#998167
1.0
Absolutely horrible my phone is off more than it's on.
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Budget Mobile Cell Phone Replacement Review

#980732
,I lost my phone and need a replacement how can I get one
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Cell Phone Review

#946959
1.1
Terrible service i payed for an replacement phone they sent me a broke one and they all my information to another company
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Called and reported phone stollen had to pay for replacement phone. Gave banking information to C.S.R. was told to wait 14 days for replacement. 26.00 dollars deducted from my acct. 14 days later no phone. Called C.S.R. again to find out they closed my account on Nov. 11. Deduction taken on Nov. 14. When calling requesting my money to be returned to me I was told that they could not refund my money to me as they cannot do refunds on a closed...
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Anonymous

Anonymous Call entouch wireless your service was transferred

Nov 1st 2016. So I refilled my budget account on the due date but it was not activated for the next day. Thought that the payment do not go through so re-order it again and was charged twice, ask for a refund but management said I could only get credit for next month and that he would call t-mobile to see if t-mobile could troubleshoot the problem, should be done within 24 hrs. Alright, I said. Called back 24 hrs later, management said wait...
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1.0
#964175
I joined BM from another who just plain ripped me off..TRUE WIRELESS... I got accepted fast and received a smart phone that only lasted 2 days on a charge and I never used the phone. I called them and said I think the phone has a short as you have to put the charger in just right and the phone charge doesn't last. They sent me a battery. Same problem but now the charger dies and no charger, no phone(cannot charge) and they wanted money for a...
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#961868
I signed up for service on the 12th of November 2016... Was approved within 24 hours... My phone number was assigned within 24 hours... I call the Budget Mobile to get a tracking number for my phone... The number they gave me is non-existent and cannot be tracked by UPS mail innovations... Finally on November 21st 2016 I call in to speak with the young man in customer service and he tells me that the tracking number does not work but he will...
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1.0
#959020
I do Phoenix neighborhood Patrol block watch in Phoenix. One night I was doing my foot patrol Andy's gang members started to chase me down with their vehicle. I attempted to call nine-one-one on my Budget Mobile phone butt it would not allow me to call nine-one-one. Luckily I do run fast and I was able to run to a friend's house and use her phone to call nine-one-one. That's one incident. The incident is that the phone broke because it's so...
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I recently applied for budget mobile service. I went through all the steps to get a phone just to be told my application was denied do to another account. I tried to tell the customer service rep id number 1491264. That I did not have an account with them. However the rep constantly repeated to me that I did and to contact them. He was not helpful at all. I found him to very rude and felt he was trying to talk to me like I was an ***. Wouldn't...
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Contact Budget Mobile

Headquarters Address:
1325 Barksdale Blvd.
Bossier City, LA 71111
Phone:
(888) 777-4007
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Companies similar to Budget Mobile

Signed up from Assurance, and Budget ripped off minutes from me for two months and sold me out to SafeLink wireless which says I cannot get minutes until the first even tho Budget gave me 500 minutes on the 15th then sold me out on the 16th to safelink and safelink gave me NO minutes in the sell out. Signed up from Assurance, and Budget ripped off minutes from me for two months and sold me out to SafeLink wireless which says I cannot get minutes...
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1.0
I didn't like
  • Sold my email to spammers
  • Will not return my calls or e-mail
  • Customer service poor website design
#924246