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Budget Insurance

Budget Insurance

www.budgetinsurance.com
What is your customer experience with Budget Insurance?

Budget Insurance Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star from 1 review; consumers are mostly dissatisfied with Budget Insurance and rating distribution is 100% unfavorable. Reviews cite billing practices, high price level, and poor customer service despite some friendly staff and help with early deductions.

Positive Feedback

Staff can be friendly and some customers note good overall service for specific issues and assistance with early deductions.

Negative Feedback / Risk Areas

  • Recurring Budget Insurance customer complaints focus on unexpected deductions and billing date changes.
  • Customers report refusal to accept debichecks and limited payment options leading to refund and subscription frustrations.
  • Poor customer service response on cancellations and policy changes.

Key Takeaways for Future Customers

  • Check Budget Insurance reviews and confirm payment dates before joining.
  • Arrange EFT or app payment methods and verify cancellation and refund procedures.
  • Expect to follow up with customer service for policy adjustments and billing disputes.
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Media from reviews

Budget Insurance - Cancellation
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Frans R Oja

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Verified Reviewer
| map-marker Pretoria, Gauteng

Cancellation

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Cancelled Budget car policies; only breakdown insurance and Ford Ranger service plan remain.
  • Payments by EFT, link, or app only; no debits.
Budget Insurance - Cancellation

I cancelled both my car insurance policies at Budget. Please cancel my building insurance, home insurance, and all other items insured on my policy. I wish to keep the service plan and breakdown insurance; those are the only two I still need. I'll pay the installments either via EFT, a link, or an app. No other attempt to be debited will succeed; no funds are available. Please provide me with other means of payment. I won't approve a debit check to prevent issues with early deductions, as I only get paid on one date, namely the 25th of each month. From the 26th, there will be insufficient funds for any deduction or payment. Thus, the only policies to remain active are:

Breakdown Insurance and the Service Plan for yearly servicing of the Ford Ranger. No other policies. Policy number 748029, ID Number 790828****089.

Kind regards,

Frans

Loss:
$10
Pros:
  • Friendly service
  • Good overall service
  • Quick responces
Cons:
  • If the payment doesnt go through you are automatically in arrears
  • Deductions on other dates but not the arranged deduction date
  • Choose to deduct if there is funds or not

Preferred solution: Apology

User's recommendation: Make sure payment issues and dates are sorted double check

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1 comment
Guest

This isn’t Budget. They won’t see this.

Even if they did, your request can’t be made this way. You need to speak to someone before they try charging you.

Insurance Expert Talks

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Charles
Charles

Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

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