Brenda M Ywd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

HVAC Unit

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Don't buy your AC system from this company! I was sent the wrong replacement part and Hector will not return my call.

I was told by one of the staff he won't answer his phone when customers call. So I have a non working ac unit I spent 1600 dollars on. I am going to take further action to get this part replaced or my money refunded. The receptionist was no help when I called and she says Hector is the only person who handles warranties.

So good luck getting parts if needed. They only care about your money and not the customer. If you need a replacement place you will have to pay additional monies to get the part. It is not free.

Even though your system is under warranty.

You pay shipping depending on what the part is. Something they do not tell you.

View full review
Loss:
$1600

Preferred solution: Full refund

User's recommendation: Customers should purchase there unit elsewhere.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article