Budget Blinds
Budget Blinds Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Budget Blinds has a 2.2 star rating from 4 reviews, 75% unfavorable. Consumers are mostly dissatisfied citing high price level, poor customer service, missed installations, and unresolved refunds. Pros noted courteous consultations while several orders were never completed or refunded.
Key Takeaways for Future Customers
- Read Budget Blinds reviews before ordering and document invoices and quotes.
- Expect possible delays; confirm installation scheduling and materials in writing.
- Be prepared to follow up on billing and refunds proactively.
Negative Feedback / Risk Areas
- Frequent customer complaints about missed appointments and poor communication.
- Reports of billing issues, refund delays, and uncompleted orders.
- Allegations of bait-and-switch and problems with local franchise accountability.
Positive Feedback
Consultants are described as courteous and helpful during consultations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Budget Blinds has a 2.2 star rating from 4 reviews, 75% unfavorable. Consumers are mostly dissatisfied citing high price level, poor customer service, missed installations, and unresolved refunds. Pros noted courteous consultations while several orders were never completed or refunded.
Key Takeaways for Future Customers
- Read Budget Blinds reviews before ordering and document invoices and quotes.
- Expect possible delays; confirm installation scheduling and materials in writing.
- Be prepared to follow up on billing and refunds proactively.
Negative Feedback / Risk Areas
- Frequent customer complaints about missed appointments and poor communication.
- Reports of billing issues, refund delays, and uncompleted orders.
- Allegations of bait-and-switch and problems with local franchise accountability.
Positive Feedback
Consultants are described as courteous and helpful during consultations.
Media from reviews
Turn one complaint into a collective action
Wheeling, West Virginia
Question about a certain franchise
Im worried about his dealings. To me things are just questionable.
Please call
[PHONE_NUMBER] I may be totally wrong about this.
When someone calls I will go into detail. I may be jumping the gun that is why Im messaging you.
User's recommendation: Beware
My order was not completed
- Order was never completed.
- No refund has been issued for a $8,757.09 order.
- I am seeking help with this issue.
My order was never completed, and I have not received a refund for my order of $8,757.09. I am hoping that someone can help me with this issue.
Sincerely,
Elizabeth Jubert
(651) 900-****
2852 Lexington Place North
Roseville, MN 55113-****
- Very courteous and helpful throughout consultation
- Went out of business and never completed my order
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible customer service and communication.
- Repeated scheduling delays and missed installation.
- They refused refunds and cited shipping and invoicing errors.
Everything finally got done but I would not recommend this company. They kept delaying and making excuses.
They never reached out to me, instead had to get ahold of them. Horrible customer service.
I called them at 10 and was told they couldn't make it. They rescheduled for this Monday at 9. At 10 I'm calling and was told they are almost here and thanking me for understanding. It is now 11 and just talked on phone again and was told that they are almost here but had to stop at the gas station because one of the installers has been sick and is throwing up.
I asked for my money back and was told no. Do not do business with this company. They arrived and then told me that they had to go back to office because they forgot 1 box that had blinds in it. Then they call me and say that the manufacturer didn't ship that box with 2 blinds.
After going back and forth on email, I was told they will ship to me house. I them tell them it should be overnight since they forgot to ship it. Elena then comes back and says they have to remake it. I believe budget bones forgot to pave those 2 blinds because she said on the phone that if got all i ordered.
Once they looked at the invoice she seen she was wrong. How do you go from they forgot to ship it to they have to remake it.
They forgot to add that in the order and want to make it like it is someone else's fault. Do yourself a favor and never use this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Resolved: Local franchise doesn’t call back to make appointments
- Tried for a week to schedule an appointment.
- Receptionist is nice but says owner must call.
- No national franchise number or corporate contact.
Company fixed the issue and I have been provided with apology.
Company called and apologized. Working with them now.
Have tried for a week to get them to schedule an appointment. Receptionist is nice but says owner needs to call.
Owner doesnt return calls. No national franchise number to get in touch and ask for accountability.they clearly dont want your business very dissatisfied that there is no corporate office to complain to
User's recommendation: They apparently aren’t hungry for your business
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave a problem with the local agent
- I want to talk to a customer service rep about my blinds issue and today's agent.
- The agent isn't replying to my calls or texts; I need help.
I want to talk to customer service person. 734 890 **** , thanks, Jim McLand want to discuss my issue with the blinds & the agent that came to my house today.
I had a dispute with him & wanting to correct the problem even though I left him a few phone & text messages, but he is not answering. Need additional help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
Waiting over 3 months for shutters. Now told I stall cant define for another week.
You have serious issues with your Brandon MS franchise. Do I have to sue to get your attention!
User's recommendation: Never buy from this company,
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed my elderly mom
- Ruth Hunt promised one material but used an inferior one.
- They took a deposit and sent a Budget Blinds email weeks later with no attachment.
Scammed my elderly mother in her late 70s. The sales lady, Ruth Hunt, told her it would be a certain material and then during the installation, they used an inferior material.
They use the whole bait and switch of we gave you "quotes" for two types of material.
Then they took her deposit and didn't send an invoice or some sort of order form until after the installation. During the consult, they said they couldn't give a invoice of any form, even by hand, and it needed to be printed, but would email the invoice the same day. You know what they did?
They sent an email weeks later titled "Budget Blinds - Order Summary" with no attachment. That's how they could say without a paper trail, "Look it was always this inferior material that we agreed upon."
User's recommendation: WATCH OUT FOR YOUR ELDERLY PARENTS!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bogor City, West Java
Status of installation (cannot reach Orangeburg, SC franchise for informaton
- Paid $1,667.80 for blinds on Feb 19, 2025; installation has not occurred.
- Franchise in Orangeburg, SC is unreachable; cancel and dispute the charge.
I have no idea when installation of blinds will happen. We paid $1,667.80 for blinds on February 19, 2025.
I cannot reach Orangeburg, SC's franchise. Twice received a text message; one time I answered YES where they said they would. Nothing happened. Later text specifically asked how they can help us today.
I input "Status of installation". Once again, no response. I'm at this point where I want to cancel and contact my credit card company with the issue.
Please response. Thanks.
- Like product
- Cannot get in touch with budget blinds in orangeburg
Preferred solution: Full refund
Bellevue, Washington
Blind 1 is not working at all
They do not stand by their products do not return phone calls after numerous messages they only want your money they are very unworthy of anyones business they are a fake company
User's recommendation: Do not use them you will be sorry
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible service
Warning, stay away from Delray Beach budget blinds. They don't know how to install blinds properly. 3 times i had them here for repair and 3 times they broke.After i spent a lot of money.
User's recommendation: Dont buy from budget blind in Delray Beach!
Chelan, Washington
Complaint
Blind failed after 1 year. This is the second blind with same issue.
It needs repair and cant get resolve. Scheduling appointment has been problematic.
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