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Verified Reviewer
New Reviewer

Refused to honor replacement under warranty

I need them to replace my old battery with charged battery Thank you
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ID
#1736159 Review #1736159 is a subjective opinion of poster.
Location
Federal Way-Auburn, Washington
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Refused to honor replacement under warranty

bbatteryWhen I purchased battery I was told that you are in our system You can replace battery free within two years but They could not find my name on their computer,refused to replace
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ID
#1729510 Review #1729510 is a subjective opinion of poster.
Location
Federal Way, Washington

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Verified Reviewer
New Reviewer

The store in milton wa. is dishonest, decieving and should be closed

I went to the budget batteries in Milton WA. and wanted my batteries charging system tested,the disrespectful boy that worked there played me like I was a real idiot and told me I had to buy a new battery in order for him to test it!!!!!! We all work for our money, we all want more but don't try and get it dishonestly, you wont like the results!!!!!!! So proceeded to call my friend whom works for the company and he told me just to come to his store and he would take care of me but i ended up getting a new one with a 3 year warranty for less and all is good now
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ID
#1236570 Review #1236570 is a subjective opinion of poster.
Location
Milton, Washington
Cons
  • Staff
Reason of review
Poor customer service
Loss
$50
Preferred solution
replace the staffing at the milton store

The worst!!

i should have looked up reviews before i ordered from this company. i ordered a battery and they never sent it. after 2 months of email correspondence and them sending me a tracking number that meant nothin., i have a feeling i was just talking to some lacky who kept telling me to make sure my post office wasn't holding it. generally just giving me the runaround. i finally had to resort to make a case with paypal to try and get my money back when they stopped responding to me. this company is total ***. i am warning you. do not give your money to this company! and research whatever company you do order from. i have learned my lesson. never again. research these companies before ordering.
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ID
#381819 Review #381819 is a subjective opinion of poster.
Location
Peterborough, Ontario
Loss
$50
New Reviewer

Budget Battery Rip Off

I charged the camera battery. And it would not take a picture.They told me to try charging it again. I took two pics and then it died again. I believe this battery was dead and of poor quality. Perhaps it was a Chinese counterfiet. And this is just half of the story. The customer service of Ft Lauderdale is the poorest quality of any company I have ever dealt with. Everything that he promised was a lie! He told me I could buy another battery and send the "bad" battery back and sometime after that I could get credit. That would have cost almost $80 for 2 camera batteries. Hellooooo. I have waited for 4 days for a RMA (return merchandise authorization) which I never got. I had to spend $6.66 for returning it myself certified. I'll find the battery somewhere else. Don't ever buy a budget battery from Ft. Lauderdale if you want one that works and receive decent customer service.Order date was Feb 21st and today is March 18th. After a month, here I am with no battery.
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