Budco Financial Reviews

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extended warranty ford money payments refund warranty car letter letter canceling complaint
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They were very helpful and courteous.

It was refreshing to have someone who was very helpful and friendly. They helped me with my needs and it didn't take long nor was I kept on hold. Thank you for your time and patience.

User's recommendation: This is a great company.

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ID
#2662610 Review #2662610 is a subjective opinion of poster.
Location
Fresno, California
New Reviewer

Terrible customer service

Bad,bad,bad! (Budco)aka ford extended warranty will not refund me my money after me silly me trying to do the right thing and pay them in full then a yr later upgraded my ford, they wouldn't let me put it towards my new car and asked me to write a letter canceling the policy and asking for my refund, in which i did all the above but still haven't heard nothing back! Wtf
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ID
#1299387 Review #1299387 is a subjective opinion of poster.
New Reviewer

What Happend When I Traded in A Ford and Tried to Cancel Warranty.

I called Budco when I traded in my Ford regarding not needed the Extended Warranty, they were very nice and said they would cancel the contract. Then I got a call telling me I had to call Ford at 1-80*-521-****. I did that and was told I had to write a letter canceling the contract. IF not then they would show it as canceled because of it being unpaid!!! I no longer have the car, I traded it in on March 13, 2018. I didn't write down the mileage, why would I since I was trading it in! Now they want the mileage at the time I traded it on the letter. I traded it in at a Ford dealership and no one told me anything about this. Another thing I don't like is my husband has to sign the letter. The extended warranty was in both our names but I made the payments on it and the car. To say I'm not happy is an understatement. Needless to say, I will NOT be using Ford / Budco as an extended warranty on my new Ford when the time comes.
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ID
#1226025 Review #1226025 is a subjective opinion of poster.
Service
Budco Financial Ford Car Trade-In
Cons
  • There is no integrity in the policy
Reason of review
Should not have to write a letter to cancel warranty on Ford car traded in on another Ford Car.
Loss
$150
Preferred solution
Let the company propose a solution

Never used but 0.00 refund

applied and paid for the ford protect plan for my vehicle via budco financial. paid my payments never made a claim and properly canceled. But they still say sorry no refund. Do not deal with them , the third party extended are better. makes me wish i could have at least used the protection. 1500.00 later and nothing to show for it. I spoke with Beverly at the ford administration hotline and she stated it was not a Ford issue. {{Redacted}}
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ID
#1224580 Review #1224580 is a subjective opinion of poster.
Product
Ford Protect Protection Plan
Reason of review
Problems with payment

They lie they then cancel u after a complaint and keep your money u pre paid

Ive been waiting months for a call from a manager its a joke i think we need a class action against them and ford asap. Btw they dont cover ***
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ID
#1068666 Review #1068666 is a subjective opinion of poster.
Service
Budco Financial Manager
Reason of review
Return, Exchange or Cancellation Policy

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