Buckeye Plumbing and Drains
Buckeye Plumbing and Drains Overview
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Buckeye Plumbing and Drains has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
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Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
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Bait and Switch
Bait and switch. Buckeye came out, looked at my shower - didnt touch a thing - just looked and said they could fix it for $350, which was the best price Id found.
Although there were two small caulking tasks in my home that my brother in law could easily fix, I asked if they wouldnt mind doing that since theyd be out here for my shower. One of the two plumbers returned on a following day and did the two small caulking tasks, took him 5 minutes (and he left dirt in my shower from his boots) Then he gets back to the shower, puts a wrench on something, and then tells me the job cant be done for 350, its now $6-700. I said I was not prepared to pay that and he wasnt able to do the job that day anyways (even though he went and sat in his truck for 20 minutes to make sure he got in his full hour for being at my home) and he said he'd knock 90 dollars off of the price for his visit that day. I should not have paid, but Im a first time homeowner and this was a younger guy and I didnt wanna cause a scene, so I paid.
I followed up with the manager Noel after that, stating $260 was a lot to get caulk around a shower handle and Id be happy with a partial refund or whatever - I would have NEVER called them out to spend 260 dollars so they could tighten a pipe and put caulk around a shower handle. But Noel said because on the second day, the plumber put his wrench on the shower head and then realized he couldnt do anything, they were fair to charge me. So why didnt he simply put the wrench on the shower head when he came out the first time?
This is bait and switch and a crooked way of doing business. If they offer you a really good price on something and then sees an opportunity to take advantage of you, they will.
Preferred solution: Price reduction
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